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AU Mortgage Broker Support / Loan Processor (MyCRM required)

D2B
CompanyD2B
CategoryFinance
Locationmetro manila
RemoteRemote
EmploymentFull-time
LevelEntry
SalaryNot stated by the employer
Posted30 Jun 2026
Last verified9 Aug 2026
SourceEmployer ATS (workable)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Position : Loan Processor Salary : $ 1,100 AUD/ month Working Hours & Conditions : Australian Business Hours ABOUT THE COMPANY:  The company is an award-winning Australian mortgage broking business that has been helping Australians navigate their finance journey since 2007. With a nationwide network of experienced brokers and access to more than 60 lenders, the company delivers tailored lending solutions backed by innovative technology, exceptional customer service, and a commitment to making the borrowing process simple and rewarding.  OVERVIEW: The client is seeking a highly organised and detail-oriented Mortgage Loan Processor to support a busy Australian Mortgage and Commercial Finance Brokerage. This role is ideal for someone with experience in Australian lending, loan processing, administration, and customer service. The successful candidate will work closely with the broker to ensure loan applications are processed efficiently and clients receive exceptional service throughout the lending process. RESPONSIBILITIES: Loan Processing & Administration   Prepare and package residential, commercial, and asset finance loan applications  Collect, review, and organise supporting documents  Submit applications to lenders and monitor progress  Follow up with lenders, BDMs, solicitors, accountants, and clients  Maintain accurate records in CRM systems  Order valuations and track outstanding requirements  Assist with settlements and post-settlement administration  Client Service  Liaise with clients via email and phone  Provide updates on loan application progress  Schedule appointments and manage broker calendars Ensure a high level of customer service at all times  Compliance & Documentation  Maintain electronic client files  Ensure documents are complete and compliant  Assist with lender and aggregator requirements  Prepare supporting documentation for credit assessments  Marketing & Business Support  Assist with social media content scheduling  Manage client database and follow-up campaigns  Support referral partner communications  Assist with preparation of presentations and marketing material Skills & Experience Requirements Previous experience supporting an Australian mortgage broker  Strong understanding of Australian residential lending processes  Excellent written and verbal English communication skills  High attention to detail  Ability to work independently and meet deadlines  Strong organisational and time management skills  Hands-on experience with MyCRM is required Proficiency with Microsoft Excel and Google Workspace  Highly Desirable  Experience with commercial lending Experience with asset and equipment finance  Experience dealing with Australian lenders and aggregators Benefits Full time and remote job Australian business hours (dayshift)