Job Opportunities API

Job Summary: We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications, hybrid environments, and cloud-based application support. The ideal candidate will have a solid background in production support, performance troubleshooting, and monitoring, along with hands-on experience in ATG Commerce platforms and modern microservices architectures. Key Responsibilities: • Provide end-to-end production support for ATG-based e-commerce applications across Dev, QA, and Production environments • Perform advanced troubleshooting , incident resolution, and root cause analysis (RCA) • Analyze thread dumps, heap dumps , and performance issues (memory leaks, JDBC connections, session issues) • Support application migration and operations in cloud environments (AWS/Azure/GCP) • Monitor system performance and ensure high availability and reliability • Work with Microservices (MSE) / Micro Frontend (MFE) architectures • Collaborate with development teams for bug fixes, enhancements, and system improvements • Utilize monitoring and logging tools for proactive issue detection • Participate in on-call support and handle critical production incidents Required Skills & Experience: • Minimum 5+ years of experience supporting Java/J2EE-based web applications • Strong experience with Oracle ATG (Web Commerce) platform • Expertise in application support and operational troubleshooting • Experience in Java performance tuning and profiling (thread/heap dump analysis) • Strong knowledge of Apache Tomcat, JBoss (7.x) application servers • Hands-on experience with monitoring tools such as: • AppDynamics (preferred) • Splunk (preferred) • New Relic, ExtraHop, vSphere, SolarWinds Orion • Experience with traffic analysis and debugging tools (Wireshark, Fiddler, browser dev tools) • Strong SQL and Oracle database knowledge with debugging capabilities • Experience supporting applications in cloud platforms (AWS, Azure, or GCP) • Hands-on experience with hybrid application environments • Understanding of Microservices and Micro Frontend architectures • Strong analytical, troubleshooting, and problem-solving skills • Excellent communication and collaboration skills