Job Opportunities API

Sweep is hiring an Associte Platform & Sustainability Expert to help customers implement our platform, track their carbon and ESG metrics, and drive impactful sustainability initiatives.   As an Associate Platform & Sustainability Expert (P&SE ) within the Delivery Team, you will support customers through their sustainability journey as they implement Sweep in their organisation. You will act as a key delivery contact between Sweep's platform and customers' sustainability objectives, ensuring successful adoption of Sweep. You will do this by working directly with customers or alongside our partners, who act as an extension of our delivery team. You will collaborate closely with Customer Success Managers, external partners, and the wider Sweep ecosystem to ensure customers become confident, autonomous users of our platform. As an Associate P&SE, you will speak our customers' language and turn their feedback into actionable insights for our product teams. This is an early-career role based in Denver, Colorado, open to recent graduates, early professionals, or career switchers who bring relevant experience from adjacent fields such as consulting, project management, SaaS delivery, or environmental science. Fluency in English is required; proficiency in Spanish is a plus but is not required. Ok, sounds promising. What will I be doing? As an Associate Platform & Sustainability Expert, your responsibilities will span across these key areas:    Customer & Partner Implementation 🔧 Lead your own customer onboarding and implementation projects as the primary delivery contact, working within proven delivery frameworks and with the support of senior team members when complexity requires it. Configure the Sweep platform to fit customers' sustainability use cases, including tree structure setup, survey design, data entry, and historical data integration. Design and facilitate customer workshops, acting as a credible platform and sustainability point of contact. Anticipate and navigate challenges during delivery, escalating early when needed and keeping stakeholders informed. Work with our consulting and reseller partners in the same spirit: supporting them through delivery, helping them navigate the platform, and ensuring their customers achieve the same quality of outcome as those you work with directly. Ensure smooth handovers to Customer Success post-implementation   2. Platform Expertise & Customer Training 📚 Deliver tailored training and enablement sessions, adapting your approach to suit each customer's needs, context, and level of maturity. Guide customers through best practices for implementation, reporting, and data management, helping them build autonomy and confidence on the Sweep platform. Help maintain and continuously improve enablement materials, guides, and playbooks, drawing on your hands-on delivery experience. Leverage Sweep's AI features to accelerate and improve the quality of delivery. Guide customers in understanding and using these features effectively, helping them distinguish between AI suggestions and validated outputs, and reinforcing the importance of human oversight. Share learnings from your projects within the squad, contributing to a culture where knowledge moves freely across the team. 3. Project Coordination & Stakeholder Management 🤝 Manage your own workload reliably across your assigned projects: track tasks, meet commitments, and flag risks before they become problems. Coordinate across internal and external stakeholders, maintaining clear timelines and proactive communication throughout delivery. Contribute to clean documentation and delivery hygiene so the whole team can rely on what you produce. 4.Sustainability Advisory & Product Feedback 🌱 Apply your platform and sustainability knowledge to help customers and partners understand how Sweep connects to their rep