Assistant Supervisor, Food and Beverage
seaworldentertainment
| Company | seaworldentertainment |
| Category | Operations & Admin |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 15 Jul 2026 |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (workday) |
Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
What you get to do:
You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also:
• Provides and leads team to deliver superior guest service
• Regularly keeps ambassadors motivated and energized
• Opens and closes facilities in accordance with established procedures
• Provides menu and park information to guests
• Monitors equipment and reports any problem to proper personnel
• Ensures meal and rest periods are provided to ambassadors as required by company policy
• Sets up and monitors queue lines
• Records moneybag recaps and completes task on station task lists
• Monitors stations to assure food looks pleasing and is portioned in accordance to recipes
• Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action
• Supervises and trains ambassadors
• Authorizes ambassador over-rings
• Monitors food waste and assists with educating ambassadors on waste procedures
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
• Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job
• Prepares and serves food for park guests
• Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors
• Ensures excellent guest service by responding to guest requirements, expectations and needs
• Other duties as assigned
• Assists other locations and areas throughout the park as needed
What it takes to succeed:
• One to three months of related experience or equivalent combination of education and experience
• Successfully pass ServSafe exam prior to starting
• Able to pass Alcohol training upon selection
• Able to pass Food Handlers test and maintain valid Food Handlers card
• Strong written/verbal communication skills
• Able to frequently lift/move up to 50 pounds with or without accommodation
• Able stand for prolonged periods of time
• Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
• Able to handle multiple tasks and work in a fast paced environment
• Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!