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Assistant Supervisor

MR. D.I.Y. Trading Sdn. Bhd. (M)
CompanyMR. D.I.Y. Trading Sdn. Bhd. (M)
CategoryOperations & Admin
LocationMalaysia
Remote
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
First seen2 Aug 2026 (the employer did not state a posting date)
Last verified10 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Job Description • Maintain the store according to standards, including stocking and cleaning. • Ensure a consistent standard of customer service. • Process refunds and exchanges, and resolve customer complaints. • Complete assigned tasks accurately and efficiently. • Manage staff, and provide counselling, training, and discipline when necessary with guidance from Human Resource personnel. • Maintain high standards of stock presentation and correct bundle displays on the selling floor. • Arrange promotional materials and in-store displays. • Ensure store compliance with health and safety regulations. • Update sales records and manage bank deposits. • Verify received invoices and process “Transit Accept.” • Record and study “Daily Sales vs Receiving” data. • Maintain and ensure minimum shrinkage levels. • Be responsible for achieving sales targets for the store. • Manage returns of goods to the warehouse or direct suppliers (e.g., damaged goods, expired goods, stock recalls, transfer of goods). • Assist in conducting and coordinating stock check activities. • Monitor and ensure signage and pricing are up to date. • Ensure continual replenishment and check expiration dates for all products on the sales floor, assigning staff to refill shelves. • Ensure equipment is in good working condition, producing hygienic, safe, and high-quality products. • Support team members to ensure smooth store operations. • Complete tasks assigned by a superior and follow established workplace guidelines and standard operating procedures (SOPs). Job Requirements • SPM, Diploma, or Degree holder in any field. • Good communication skills. • Good leadership skills. • Experience in store operations will be an advantage. • Possess own transport. • Good time management skills. • Willing to learn new skills. • Willing to work shifts, weekends, and public holidays. Notes • Please state your preferred store location in the website application form.