Job Opportunities API

Who we are BOGGI Milano is an Italian brand that blends sartorial tradition with contemporary spirit. We believe in the value of people and the strength of teamwork: each boutique is a place where elegance, passion, and service come together to create an excellent customer experience. Business Results & Brand Excellence: Lead by example on the sales floor to deliver an elevated omnichannel customer experience aligned with Boggi Milano’s service and brand standards Partner with the Store Manager to analyze sales performance, KPIs, and customer insights, translating data into actionable plans that drive results Drive CRM and clienteling execution to build long-term customer relationships and increase retention Ensure timely and effective resolution of customer feedback and service issues, strengthening loyalty and brand trust Support daily scheduling, floor coverage, and task delegation to maximize productivity and service excellence Continuously observe selling behaviors and service execution, providing real-time coaching and performance feedback Oversee inventory levels in alignment with sales trends, collaborating with Merchandising, the Store Manager, and District leadership   People Development & Team Leadership: Serve as a hands-on, floor-focused leader, actively coaching and developing the sales team through observation, feedback, and side-by-side selling Translate store and company goals into clear individual performance expectations and development plans in partnership with the Store Manager Coach and develop selling, styling, and clienteling skills to elevate individual and team performance Identify high-potential team members and support internal growth and succession planning Lead and participate in team meetings to communicate results, align priorities, recognize performance, and reinforce accountability Support the onboarding and training of new hires, ensuring a strong start and clear understanding of expectations Partner with the Store Manager and Training teams to deliver targeted learning and development initiatives Foster an inclusive, collaborative, and high-performance culture aligned with Boggi Milano’s values   Operations: Support hiring efforts and workforce planning to ensure appropriate staffing levels and strong talent pipelines Partner with the Store Manager and HR to address employee relations matters with professionalism and discretion Ensure the store environment meets brand standards for presentation, cleanliness, organization, and professional appearance Oversee inventory management, including stockroom organization, replenishment, cycle counts, and physical inventories Ensure accurate execution of omnichannel processes such as BOPIS, ship-from-store, and returns Ensure adherence to company policies and procedures, implementing corrective actions or additional training as needed Protect company assets through proper loss prevention practices and monitoring of security systems Ensure compliance with U.S. labor laws, wage and hour regulations, and health and safety standards Oversee administrative tasks, timekeeping, and cash handling to ensure accuracy and compliance Communicate effectively with the Store Manager and corporate partners on store performance and operational needs Qualifications: Minimum of 3+ years of leadership experience in men’s wear, premium menswear retail. Proven experience working with sales metrics and KPIs, with the ability to analyze results and drive team performance Results-oriented with a strong focus on achieving sales targets and motivating teams to meet goals Skilled in coaching, training, and developing team members to improve selling skills, product knowledge, and customer service Ability to set and maintain high standards of service, ensuring each customer receives an exceptional experience that reflects the brand Comfortable working in dive