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Assistant Service Manager/Sales GM

properties
Companyproperties
CategorySales
LocationWaltham
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
First seen24 Jul 2026 (the employer did not state a posting date)
Last verified10 Aug 2026
SourceEmployer ATS (bamboohr)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Job Summary : The ASM/SGM is responsible for assisting the Service Manager in day to day operations and managing the business. Responsibilities : • As the lead technician, you will play a crucial role in ensuring the successful completion of our projects from start to finish. • 90% of their time is billable work orders and winning new clients or leads. • Serves as leader in the field; leading, coaching, mentoring, providing trade knowledge to our technicians • Ability to write routine reports and correspondence • Responsible for the training and continued development of the technical and mechanical skills of team. • Complete assigned work orders in a timely manner and communicate work order status with Office. • Sell and develop Preventive Maintenance programs to potential and existing customers • Explain replacement opportunities for aging, inefficient or under-performing systems • Conducting thorough inspections of project sites to assess the installation requirements and determine the most efficient and effective approach. • Supervising and providing guidance to a team of installers and service technicians, ensuring adherence to safety protocols, industry standards, and company policies. • Conducting comprehensive system testing and diagnostics to ensure proper functioning and performance of the installed systems. • Maintaining accurate records of all installed systems, repairs, maintenance, and service calls. • Keeping up to date with industry trends, new technologies, and best practices in HVAC installation. • Adhering to company policies and procedures, particularly those related to safety, quality, and customer service. • Performing any other duties as assigned by the supervisor or management. Qualifications/Require Skills : • Read, write, understand, and carry out oral and written instructions in English. • Ability to manually lift up to 50 pounds. • Must possess a valid driver's license. • Must possess EPA Recovery Certification. • Must possess OSHA 10. • Must be a high school or trade school graduate. • Strong knowledge of electrical systems • Ability to read commercial wiring schematics • Ability to lift 50 pounds independently and use power and hand tools • Must be mechanically inclined • Must have passion for exceptional service • Must be available for on-call rotation (weekend availability) Job Type: Full-time Pay: $90,000.00 - $125,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Paid time off • Vision insurance Experience level: • 10 years Schedule: • 8 hour shift • Monday to Friday • Rotating weekends • Weekends as needed Work setting: • In-person Experience: • HVAC: 8 years (Required) • Mechanical knowledge: 8 years (Required) License/Certification: • EPA Certification (Required) Ability to Commute: • Waltham, MA 02451 (Required) Ability to Relocate: • Waltham, MA 02451: Relocate before starting work (Required) Willingness to travel: • 25% (Required) Work Location: In person