Job Opportunities API

The International Institute of Tropical Agriculture seeks suitable Nigerian nationals for the positions below at the Institute’s Headquarters in Ibadan:   Position:          Assistant Manager, Protocol & External Liaison Contract:       3-year renewable contract                                             Location: HQ, Ibadan Closing Date: 20 August 2026 DUTIES:  Diplomatic & Travel Services Support ·     Support the day-to-day coordination of protocol, immigration, diplomatic and travel service requests in line with approved procedures and service standards.  ·     Track and support the processing of visas, residence permits, diplomatic identity cards, ECOWAS travel documentation, customs exemptions, and related official documentation across Headquarters, Abuja, and Lagos. ·     Support operational follow-up for diplomatic CT number plate registration, vehicle disposal exercises and return of assigned diplomatic registration numbers. ·     Monitor service requests against established service level agreements (SLAs) and escalate delayed or high-risk cases to the Manager for guidance and for timely resolution. ·     Monitor documentation completeness, departure protocol compliance and return of privileged documents.  Government Liaison ·     Support engagement and liaison with ministries, government agencies, embassies, immigration and customs authorities, and other external stakeholders. ·     Track changes in immigration, customs, diplomatic, protocol, and consular regulations and flag potential operational implications to the Manager. ·     Support operational information flow between Headquarters, Abuja and Lagos teams to reduce duplication and keep requests aligned with the approved workflow. Official Visits ·       Support coordination of event logistics, official visits, protocol arrangements, and hosting requirements in accordance with IITA standards under the direction of the Manager. ·       Support the preparation of official agendas, itineraries, visit programmes, stakeholder engagement activities and other official documentation required for high-level visits and institutional engagements. ·       Liaise with relevant internal service providers and field offices to follow-up on protocol support, airport protocol services, dignitary reception, transportation, accommodation and security arrangements. Documentation & Compliance ·       Maintain workflow tracking, dashboard reporting, KPI monitoring, case management updates, and chargeback reporting for Manager review. ·       Support document management, correspondence standardization, records management, and archiving system. ·       Support the monitoring of SOP implementation, internal controls, audit readiness and compliance requirements, escalating gaps to the Manager. ·       Identify operational risks and propose mitigation measures for review and direction.  Operations Support ·       Support day-to-day coordination of PEL staff across HQ, Abuja and Lagos, by tracking service quality, following up on assigned tasks, and escalating workload or resource issues to the Manager. ·       Support execution of approved work plans, follow up on assigned operational tasks, and monitor workflow progress to support timely completion of unit deliverables. ·       Support the use of SharePoint, digital case management systems, document templates, workflow automation tools, and dashboard reporting mechanisms to enhance operational efficiency and data visibility. ·       Support procurement processes, imprest management, chargeback administration, and other operational activities in accordance with established institutional policies and procedures. ·       Review service delivery trends, operational data, an