Job Opportunities API

About the Assistant Housekeeping Manager Position Our company is seeking a hardworking, service-oriented Assistant Housekeeping Manager reporting to Director of Housekeeping to join our team. Whether working to tidy up the lobby or turning over a guest room, our ideal candidate will work quickly and efficiently to ensure a clean environment for all of our clients. If you’re energetic with a knack for cleanliness and customer service, we’d love for you to apply! Overtime Control & Daily Practices Daily Time & Staffing Practices • Review group timecards daily (start of shift and end of shift) • Watch for early clock-ins and late clock-outs; address immediately • Monitor staff approaching 32–35 hours midweek and adjust assignments • Ensure staff are clocking in/out only when actively working Scheduling & Coverage • Adjust daily room assignments to balance workloads and avoid unnecessary OT • Use available staff with lower hours before assigning overtime • Coordinate coverage plans for known call-outs, vacations, or LOAs • Escalate staffing gaps early when coverage cannot be absorbed without OT Call-Out & Attendance Management • Document all call-outs daily • Distinguish between: • Legitimate sick time • Excessive or patterned call-outs • Address repeated call-outs through coaching and corrective action as appropriate • Avoid defaulting to OT as the first coverage option End-of-Day Controls • Ensure all rooms and public areas are completed before authorizing OT • Confirm no unauthorized OT is worked • Review exceptions and correct timecards daily, not at payroll Communication & Escalation • Notify HR and Operations immediately when OT is unavoidable • Communicate vacancy and LOA impacts that are driving OT • Participate in weekly OT and staffing review discussions Manager Accountability • Overtime must be intentional, approved, and documented • Managers are accountable for timecard accuracy and daily monitoring • Consistent enforcement of timekeeping expectations is required What Success Looks Like • OT is limited to unavoidable operational needs • Fewer payroll surprises • Balanced workloads across staff • Improved morale by reducing forced extra hours Housekeeping Manager Requirements • High school diploma or GED preferred • Previous experience working as a Housekeeper preferred • Able to work efficiently both independently and in a team • Able to lift at least 25 pounds • Excellent time management skills • Great customer service skills