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BAMFORD COLLECTION IS A GROUP   OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING   AND NURTURING PEOPLE AND PLANET. SALARY: £34,000 per annum HOURS: 40 hours per week - 12 Month Fixed Term Contract ABOUT US At Bamford Collection, we believe business should be a force for good. Driven by a deep respect for people and the planet, we are committed not only to protecting the world around us but also to creating a positive and lasting impact. Our collection of businesses spans an organic farm and retail operation, a thoughtfully designed clothing brand, botanical skincare and wellbeing products, luxury wellness destinations, and unique hospitality experiences. Each is united by a shared philosophy: to inspire a slower, more conscious way of living. We encourage our customers to make choices that are better for the environment and kinder to their wellbeing. More than a collection of brands, Bamford represents a lifestyle built on sustainability, craftsmanship, community, and purpose. ABOUT THE ROLE We are looking for an organised, proactive, and solutions-focused Assistant Distribution Manager to join our Supply Chain team. Supporting the movement of products across the Bamford Collection , you will play a key role in ensuring stock is delivered accurately, efficiently, and on time. This is an excellent opportunity for someone with strong logistics experience who enjoys working in a fast-paced environment and thrives on building effective relationships across multiple teams. Working closely with the Logistics Manager, you will help lead and develop a team of Logistics Coordinators, supporting day-to-day operations while driving service excellence, process improvements, and operational efficiencies. You will act as a key point of contact for distribution-related activities, ensuring a seamless experience for both internal stakeholders and external partners. RESPONSIBILITIES • Lead, coach, and support the Logistics Coordinators, fostering a collaborative, high-performing team culture. • Assist in delivering logistics projects and continuous improvement initiatives that enhance efficiency, service levels, and cost-effectiveness. • Work cross-functionally with internal departments to improve processes and strengthen operational performance. • Support stores and customers with order status updates, transport enquiries, product information, and issue resolution. • Deliver exceptional customer service, responding promptly and professionally to all enquiries. • Provide advice and guidance to internal stakeholders on transportation, inventory management, and order fulfilment activities. • Support escalation processes relating to supply and distribution challenges, ensuring timely resolution. • Oversee distribution activities, including order processing, picking, packing, and shipping, ensuring accuracy and on-time delivery. • Build and maintain strong relationships with carriers, freight forwarders, and third-party logistics providers. • Monitor shipments throughout transit, proactively communicating updates and managing any delivery exceptions. • Ensure all shipping documentation and records are accurate, compliant, and maintained to a high standard. • Identify opportunities to streamline processes and improve overall logistics performance. SKILLS AND REQUIREMENTS • Previous experience leading or supervising a team within a logistics, distribution, supply chain, or operational environment. • Strong communication skills with the ability to build effective relationships at all levels. • Experience working within a KPI-driven environment, with a focus on performance, accuracy, and continuous improvement. • Advanced proficiency in Microsoft Excel and confidence analysing data to support decision-making. • Excellent organisational and planning skills, with the ability to prioritise effectively in a fast-paced environment. • A proactive, solutions-focused mindset and strong problem-solving capability. • A collaborative approach with the ability to influence and work cross-functionally. • Strong attention to detail and a methodical, organised working style. • Proven experience delivering excellent customer service and stakeholder support. • The ability to manage multiple priorities while maintaining high standards and meeting deadlines. PERKS AND BENEFITS • Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one. • Local gym discounts • Padel Discount • Electric Car Scheme (subject to criteria) • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. • Private Medical: We offer subsidised private medical insurance through Bupa. • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.