Job Opportunities API

About Government Technology Agency The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg .   How We Think About Product Operations   Before describing the role, it is worth being clear about our beliefs — because they shape what we hire for, how we measure success, and what kind of leader we are looking for.   Product Operations exists to make it easier for product teams to deliver citizen-centric outcomes at scale, with precision and reliability. Where Product Managers focus on "what" and "why", Product Operations focuses on "how well" and "how efficiently" we deliver.   Role Overview   As an Assistant Director / Deputy Director of Product Operations in DXD (Digital Excellence & Products Division), you are accountable for designing, implementing, and driving adoption of product operations capabilities within a core digital vertical portfolio.    You are a senior leader who defines the vision and strategy for product operations across a cluster of agencies. You focus on operational excellence at scale — building frameworks that align with organisational strategy and enable efficient, consistent, and impactful product delivery. You partner with executive stakeholders, drive cross-functional alignment, mentor senior talent, and champion a culture of continuous improvement.   In the GovTech context, this means shifting the organisation from ad-hoc coordination structures to sustained operating cadences — portfolio reviews, cross-agency alignment forums, and scaled feedback systems that continuously inform product strategy across policy cycles and legacy environments.   Target Portfolio Scope   You will be accountable for end-to-end product operations across a core digital vertical portfolio or cluster of agencies, which may include:   Parents-facing applications and services   Teacher professional learning and development platforms   Student Learning Space (SLS) and related ecosystem products   National placement and registration services (e.g. OnePlacement)   Platform & Infrastructure (e.g. Data, AI and Identity Management)   HQ functions (e.g. HR and Corporate Finance)   Within this scope, you will partner closely with business owners (e.g. schools, HQ divisions, Academy of Singapore Teachers) and align with central DXD standards and practices.   Key Responsibilities   Organised across the 5 core pillars of Product Ops at GovTech:   Strategic Partnership   Define and drive the Product Ops vision and strategy across a cluster of agencies, partner with executive stakeholders to align operational priorities with agency and Smart Nation objectives   Position Product Ops as a force multiplier for PMs — co-owning ou