Job Opportunities API

Position Overview The Asset Protection Project Analyst serves as the primary point of contact for Burlington business partners and third-party vendors, overseeing incident escalations and providing comprehensive Asset Protection Technology support for stores. This role requires a strong understanding of AP technology, retail store development, and the ability to collaborate effectively with both technical and non-technical teams to resolve issues and drive progress. Responsibilities include reviewing technical drawings, developing action plans, and managing a wide range of AP and store development projects—such as new stores, remodels, relocations, refreshes, special initiatives, and closings —while ensuring all activities are well coordinated and aligned with operational needs. This individual is dedicated to identifying, researching, and resolving complex technical problems; maintaining escalation procedures; ensuring service levels are consistently met; and documenting and monitoring issues to achieve timely resolution. Success in this role requires an independent, self-driven professional who can prioritize multiple responsibilities in a fast-paced environment. A Day in the Life • Ensure   appropriate coverage   for incident management,   AP   project work ,   and business initiatives , w orking with   third-party   vendors and supplies to achieve SLA . • Coordinate plans and schedules between field and corporate partners • Support newly deployed hardware and software . • Analyze incoming user   and corporate   requests to   determine   areas   needing   opera tional improvement/ development,   assisting   in process redesign and documentation as needed for   new technology   or deployment procedures in a collaborative forum . • Perform planning and scheduling   duties consistent   with store development projects . • Assist   in creating,   maintaining , and providing procedural documentation . • Ensure proper   communication   and transparency around issues, problems ,   and events . • Perform related duties consistent with the scope and intent of the position. • Communicate with store management to address any unreported issues or concerns . • Provide recommendations that could help improve the store’s   AP Technology   deployment, appearance, and   utilization. • Provide written and oral reports,   project updates , and communication logs as required by   AP   Technology Manager . • Attending   meetings remotely or on-site as   scheduled   by   the   AP Manager , Technology. Support • Drive lasting solutions to known issues/problems and drill into   the   root cause . • Partners, as required, with members of a given team or other   AP   Teams   as   appropriate to   ensure problem resolution is obtained and, if necessary,   the   root cause is   identified . • Work diligently to enhance or improve business processes . • Coordinate and perform   validations   for modified   or   new systems . • Retain ownership of issues that cannot be resolved   remotely   while   informing the customer   of   the   status during the resolution process . • Provides ideas and solutions to prevent   recurring   problems and   incidents   that impact   client computing support and overall employee productivity. • Build   strong   partnerships   through monitoring customer   expectations , measuring and managing results ,   and making necessary changes when   appropriate . You'll Come With Education and   Qualifications : • High School diploma   required • Bachelor’s degree in computer science or   appropriate related   field preferred Licen ses/Certification/Registration :   Technical certifications   are   not   required   but preferred. Experience: • 2-5  years’   work experience in   a   related retail environment. • Project Management • Retail technology Skills and Abilities: • Deliver   lasting solutions (reliable and stable) • Ability to troubleshoot hardware and software issues . • Good technical knowledge of current network hardware and standards. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Ability to present ideas in business-friendly and user-friendly language . • Strong analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Exceptional   verbal and written communication skills; mature, and articulate. • Proven ability to   lead   process es   and   identify   and implement   process improvement s . • Administrative   capabilities ( scheduling, coordinating calendars,   event management ) • Customer-service orientation • A bility to independently manage many changing tasks simultaneously . • Willingness to expand sk ill set and take on increasing   responsibility LI-JL2 Come join our team. You’re going to like it here! You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Compensation Range: $50,000.00 - $65,000.00