Job Opportunities API

We're recruiting on behalf of a well-established housing provider for an Anti-Social Behaviour (ASB) Officer . This is an excellent opportunity for someone with experience in housing, policing, community safety, enforcement , or another customer-focused role involving anti-social behaviour, investigations or conflict resolution. If you're personable, organised and keen to develop, full training and ongoing support will be provided. The Role: You'll manage your own caseload of anti-social behaviour, nuisance and hate crime cases, working with customers and partner agencies to achieve positive outcomes and create safer communities. This is a hybrid role , combining home working, office attendance and community visits across Devon . You'll manage your own diary, planning customer visits, investigations and meetings effectively. Key Responsibilities of an ASB Officer: • Manage a caseload of ASB, nuisance and hate crime cases from report through to resolution. • Investigate complaints, gather evidence and identify appropriate actions. • Support customers affected by ASB and maintain regular communication throughout cases. • Work collaboratively with internal teams, police, local authorities, legal teams and external agencies. • Maintain accurate case records, reports and documentation. • Attend customer visits, meetings and case reviews across Devon. • Support legal action where required and ensure cases are progressed effectively. • Contribute to creating safe, inclusive and sustainable communities. What We're Looking For: • Experience dealing with anti-social behaviour, challenging situations, investigations or conflict resolution. • Background in housing, policing, community safety, enforcement or another transferable customer-facing role. • Strong communication skills with the ability to build positive relationships with customers and partner agencies. • Ability to manage your own workload, prioritise effectively and work independently. • Good IT skills and attention to detail when maintaining case records. • A willingness to learn and develop, with training provided. • Full UK driving licence and access to your own vehicle. • Flexibility to travel across Devon for customer visits and meetings. Benefits: • Salary of £32,000-£40,000 per annum. • Hybrid and flexible working. • 25 days holiday plus bank holidays, increasing with service. • Option to buy or sell annual leave. • Additional wellbeing and paid volunteering days. • Pension scheme with employer contributions up to 12%. • Life assurance. • Enhanced family leave. • Private medical, dental and critical illness insurance options. • Discounted gym membership. • 24/7 virtual GP access. • Training, support and career development opportunities. If you're looking for a rewarding role where you can make a real difference within communities while developing your career, we'd like to hear from you. Please apply or contact [email protected]