Job Opportunities API

ABOUT US Paytm is India’s leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. ABOUT THE TEAM The Adjacent Offline Payments Business Team plays a critical role in helping merchants grow and manage their businesses using simple, scalable, and data-driven payment solutions. ABOUT THE ROLE As an Area Sales Manager (ASM) – Adjacent Offline Payments Business, you will be responsible for driving business growth across your assigned territory by leading field sales teams and expanding merchant acquisition and engagement activities on a day-to-day basis. You will drive sales across EDC Machines, Soundbox, Payment Gateway, EMI (Bank/Brand Activations), and Merchant Loans while strengthening merchant engagement and ensuring consistent growth in transaction volumes. This role demands a strong mix of leadership, on-ground execution, and strategic thinking to scale business across multiple locations. KEY RESPONSIBILITIES Leadership & Team Management • Identify and attract high-quality sales talent. • Inspire, guide, and empower sales executives to achieve targets. • Foster a positive and high-performance sales culture. • Coach team members, provide constructive feedback, and support career development. Market Expansion • Identify and develop new business opportunities within the assigned territory. • Drive merchant acquisition for EDC/POS terminals and financial payment solutions. Merchant Relationship Management • Build and maintain strong relationships with merchants. • Understand merchant needs and ensure high customer satisfaction. • Conduct regular merchant engagement activities. Sales Target Achievement • Consistently achieve and exceed individual and team sales targets. • Drive EDC/POS deployments, merchant activations, EMI transactions, and device-level revenue. Product Expertise • Develop expertise across EDC/POS terminals, payment gateways, and value-added services. • Stay updated with industry trends. • Act as a trusted advisor and problem solver for merchants. Sales Cycle Management • Manage the complete sales cycle from lead generation to closure. • Handle prospecting, qualification, presentations, negotiations, and deal closures. Market Intelligence • Gather and analyze competitor activities and market feedback. • Provide actionable insights to improve sales strategies. • Coordinate closely with Growth teams and NSM. Reporting & Analysis • Provide accurate forecasts, reports, and market insights. • Own monthly planning and target delivery aligned with AOP. • Monitor inventory utilization and aging. • Review field sales payouts and productivity metrics. • Conduct weekly planning and performance reviews with ASMs and Team Leads. • Ensure timely communication and execution of training programs, incentive schemes, payouts, and EMI activations. Cross-Functional Collaboration • Work closely with Sales Excellence, Growth, Sales Operations, and Merchant Support teams. • Ensure smooth merchant onboarding and service delivery. Field Leadership & Ownership • Follow a 75% field and 25% office engagement model. • Conduct regular field visits and daily team connect sessions. • Drive execution through gate meetings, field discipline, and compliance. • Take ownership of merchant portfolio growth and field engagement outcomes. EXPECTATIONS / REQUIREMENTS • Build and lead an inspiring team environment with open communication. • Drive sales of EDC machines and payment devices within the assigned territory. • Manage merchant acquisition and engagement activities. • Resolve merchant queries and operational challenges. • Hire, train, and develop high-performing sales teams. • Set clear goals and ensure ti