Job Opportunities API

Job description: We are seeking a dynamic Area Manager to oversee operations across 6 stores. The Area Manager will play a crucial role supporting the Head of Operations on upholding the brand’s three pillars of staff, customers, and business. The ideal candidate will have a passion for building relationships, driving sales, and possess strong analytical skills, particularly in food and beverage management. KEY RESPONSIBILITIES: • Franchisee Support and Relationship Management: • Support franchisees and Corporate stores, providing guidance and assistance as needed. • Foster a culture of exceptional customer service and community engagement among franchisees and their teams. • Build and maintain positive relationships with franchisees, staff, and customers. Operations Management • Regularly visit stores to assess performance, conduct business reviews, provide feedback, and ensure operational standards are met • Support stores to drive sales, increase margin and uphold standards in line with Client brand and the Strategic plan • Oversee day-to-day operations to ensure efficiency and consistency across all locations • Build strong relationships with our approved suppliers. Maintain the approved product lists ensuring franchisees are receiving the best prices. • Lead efforts to maintain the premium mainstream positioning and uphold its commitment to organic and Fairtrade coffee • Analyze sales figures and financial data to identify opportunities for growth and improvement. • Seek out new systems and processes to streamline operations, reduce costs and keep us competitive in the marketplace. • As we operate a 7 day a week operation. Weekend work is required: • • One Saturday per month • One Sunday per Month • One weekend on call support per month • However, due to the nature of the business further weekend support and site visits may be required Human Resources • Address HR issues, ensuring compliance with company policies and local regulations • Support stores to encourage a culture of excellence and an environment of trust across sites • Monitor store training and staff development Marketing and Sales Growth: • Work with the Head of Operations and Marketing Dept to implement marketing strategies to enhance store visibility and brand awareness • Collaborate with franchise owners and store managers on menu upgrades, new product sourcing, and sales- driving initiatives • Drive sales growth through targeted marketing campaigns and promotional activities Product Development and Quality Assurance: • Ensure the quality and consistency of products served in all stores. • Source new products and oversee menu upgrades to meet customer preferences and market trends. • Uphold the brand’s reputation for exceptional coffee and superior customer service QUALIFICATIONS: • Proven experience in a similar role within the food and beverage industry, preferably in a franchise or multi-site environment. Min 2 years of experience. • Strong leadership skills with a track record of building and motivating teams. • An understanding of HR practices, operational management, and marketing strategies • Passion for food and beverage with a keen interest in coffee and sustainable practices. • Analytical mindset with the ability to interpret sales data and financial reports. • Advanced knowledge of Excel and Microsoft Office is a requirement of the position. • Exceptional communication and interpersonal skills, capable of fostering positive relationships with franchisees, staff, and customers. • Ability to thrive in a fast-paced, dynamic environment and make informed decisions under pressure Location: Co Cork, and nationwide travel (some international travel may be required occasionally) Salary 45k + Pension up to 7% employer contribution (after 6 months employment) 20 days holidays per year Company car Laptop Phone Job Type: Full-time Work Location: In person Reference ID: Dana