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Application Support Specialist (m/f/d) Job Details | Sysmex Corporation Search Jobs At Sysmex Partec in Görlitz, we develop high-precision flow cytometry systems that are used worldwide in research, diagnostics and industry. Our instruments stand for the highest quality, innovation and user-friendliness – made in Germany. Whether in medical cell analysis, microbiological quality control of foodstuffs or in scientific projects: our solutions deliver fast, reliable and in-depth results. Our mission: To enable progress through passion, science and the courage to think outside the box. At Sysmex Partec, we combine innovation with purpose: our products help people – that is what drives us. To achieve this, we need committed individuals who want to help shape the future in a modern, diverse environment. Job Description Application Support Specialist (m/f/d) Application Support Specialist (m/f/d) Req ID: 1412 Your responsibilities • Product demonstrations (at customer site or via remote access tools) and product installations including operator training (at customer site) • Support of customers (operators and distribution partners) on-site and in-house • Troubleshooting for customer- and application-related issues and creation of problem-solving strategies • Contribution to the operation of the global support data base (GCD) to answer support requests directly on-line • Creation of application-related training contents and realization of training courses for operators and distribution partners • Participation at conferences and exhibitions to present the Sysmex Partec solutions • Participation in development activities for creation of new applications for customer-specific solutions Your Profile • Completed studies in natural science (or equivalent education) • Sound understanding of one or more of the following application fields and technologies: cellular analytics, microbiology, genomic technologies, fluorescent-based methods • Experience in field operations / activities at customer sites • Basic technical understanding of flow cytometry as well as experience in microbiological QC methods beneficial • German and English language is a must • Strategic thinking and problem-solving capabilities • Capability to adhere to time-lines and quality targets • Willingness and motivation to be regularly trained on product innovations, new products and new applications • Willingness to travel globally (app. 30% of working time) • Strong service and consulting orientation • Very good presentation and communication skills • Class B driving license We offer you • A growing and thriving group of companies, where respect and trust form the basis for collaboration and communication • A varied and responsible role with plenty of opportunities to ‘think outside the box’ • An innovative working environment with plenty of opportunities for development and extensive scope for creativity in an international setting • Comprehensive theoretical and practical induction and regular training • As a family-friendly company, we offer flexible working hours, a childcare allowance (for nursery) and a parent-child room on our premises in Görlitz • 30 days’ annual leave and a Christmas bonus • Contribution towards capital-forming benefits • Company pension scheme and company health insurance • Option for hybrid working • Free parking for all staff • Job Rad • Sports events • Workplace health management and sports classes Key Facts Available Location(s): Germany, Münster Workplace Model: Field-based | Employment Type: Full-Time | Weekly Hours: 40 Contact: Anne Westermeier | Mail: [email protected] Discover Sysmex Partec GmbH Did we spark your interest? 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