Job Opportunities API

This is currently an internal-only opportunity. Diversity matters  We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.  We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. The role As a Trainee Manager, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the Shop & Spa Manager to cultivate a team that shares a passion for making every customer interaction a delightful experience. Contributing to a positive environment where each visit to the shop or spa goes beyond a transaction is key. Your role also involves supporting the Shop & Spa Manager in building connections within the local community, with other businesses, and charity organisations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal. You will play a role in creating and executing 'top box' goals for the store, spa, and your team, ensuring that decisions positively impact these goals. As a Trainee Manager, you will work with the Shop & Spa Manager to assess progress towards these objectives and help shape the team structure for optimal performance. Recruitment, upskilling, and scheduling of team members will be part of your responsibility; aligning roles and staff to meet the store's needs. Our business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit. We welcome your efforts to push boundaries, explore new approaches, and continually enhance the customer experience; offering our full support along the way.