Analyst, Client Service (Entry-Level, New York and San Francisco)
ICONIQ
| Company | ICONIQ |
| Category | Customer Support |
| Location | New York |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 23 Jul 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
*Eligible candidates are undergraduate seniors expected to graduate in Winter 2026 or Spring 2027*
About Investment Management
Investment Management strives to deliver exceptional investment portfolios for some of the world’s most influential families and an array of mission-driven institutions. Our goal is to compound returns from diverse sources by harnessing the differentiated capital and strategic strength of the ICONIQ community, cultivated on a foundation of uncommon care.
The Opportunity: Client Service Analyst – Family Office Advisory Team
The Analyst is a key member of the Family Office client team, focused on delivering the highest level of service to our ultra-high-net-worth clients in a fast-paced and dynamic environment. The Analyst assists in delivering bespoke, best-in-class solutions for clients across lifestyle management, philanthropy, investments support, financial operations and wealth planning. The Analyst, in collaboration with experienced team members, also helps support third-party vendor relationships on behalf of clients, serving as a liaison with concierge companies, attorneys, security providers, insurance brokers, and tax advisors to help drive core projects to completion on behalf of clients.
This Early Careers role is designed for undergraduate students graduating in Winter 2026 or Spring 2027, with a planned start date in Summer 2027.
Principal Responsibilities:
Client Service
Under the supervision of experienced team members, provide high touch, proactive service in delivering solutions for all aspects of client relationships, including lifestyle services, wealth strategy, and investments support.
Assist with the timely communication and execution of financial planning strategies, including preparation of documentation related to wealth transfer strategies, tax planning and payments, asset protection and insurance, and philanthropic initiatives, with a focus on a high-touch, seamless experience for the client.
Adapt personal communication style to meet the needs and concerns of different audiences, both internally and externally.
Execute creatively and thoughtfully to achieve results on bespoke client requests, including unique or one-off projects in collaboration with or under the direction of other team members.
Develop basic working advisory knowledge of trusts and LLCs, including assisting with other estate planning strategies such as gifting, promissory notes, wills, and pre-nuptial agreements.
Client Operations
Partner with internal teams to implement operations for client matters including investments, financial planning, philanthropy, risk management and banking solutions
Help to execute new client onboarding, account transfers and drive tactical account updates & maintenance tasks.
Provide private banking support, including managing daily cash balances, collaborating with other teams to process bill pay, investment funding, tax payments and all cash disbursement requests.
Partner with internal teams to complete investment documents, including subscription documents, purchase agreements and investor support documentation.
Deliver accurate, timely work product and document preparation with the highest level of attention to detail.
Team Collaboration
Partner with internal teams such as Investments, Investment Operations, Client Operations, and Family Office Human Resources to coordinate client service processes and shepherd results.
Embody ICONIQ’s entrepreneurial spirit through active participation in cross-functional firm initiatives in support of the business.
Documentation & Reporting
Maintain accurate and up-to-date client records in firm platforms and systems at all times, including project trac