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AI Transformation Communications & PMO

Planet
CompanyPlanet
CategoryData & Analytics
LocationWarsaw
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted23 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (workday)
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Description
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview Planet is seeking a communications and   programme   professional to support communications,   engagement   and   programme   coordination for our AI-First transformation   programme . Planet is a global payments and software technology business, with teams,   customers   and partners across multiple markets. This role will help colleagues understand how AI can support their work, while keeping key   activity   organised   and moving forward across the business. Reporting to the Chief of Staff, the role will work closely with Corporate Affairs, which manages internal and external communications, the Centre of Excellence for   AI   and our Digital Workplace team. This is a role for someone who combines clear communication, structured   planning   and practical coordination. It sits at the intersection of communications, change management and   programme   delivery, with regular exposure to senior leaders and teams across Planet’s international business. What you will do: AI Academy Content & Curation • Curate and structure content for regular AI Academy sessions, including use cases, tools, success   stories   and practical examples • Identify   strong internal and external examples that show how AI can be applied in day-to-day work • Create content that is relevant,   simple   and useful for colleagues across   different roles ,   markets   and teams • Maintain   a library of reusable AI Academy resources, learning materials and communications assets Communications Strategy & Delivery • Develop and support a clear, engaging AI communications plan • Create messaging that builds understanding, confidence and interest in Planet’s AI work • Support delivery across internal channels, including email, intranet, presentations, live sessions, town   halls   and leadership briefings • Help   maintain   a consistent, approachable voice across AI-related communications Employee Engagement & Adoption • Support activity that increases participation in AI Academy sessions and helps colleagues make practical use of AI tools • Develop creative approaches that make AI accessible,   practical   and relevant • Gather feedback from colleagues and use it to improve engagement activity • Capture and share success stories from different countries,   functions   and business areas Programme   Coordination & PMO Support • Support planning,   tracking   and reporting across AI transformation workstreams • Coordinate actions,   milestones   and dependencies across multiple teams • Maintain   programme   plans, engagement   calendars   and governance documentation • Prepare materials for leadership reviews, steering   groups   and   programme   updates • Track progress, risks and key decisions, and support follow-through on actions Stakeholder Collaboration • Build strong working relationships with Corporate Affairs, the Centre of Excellence for   AI   and Digital Workplace teams • Work with colleagues across Planet’s global teams to share knowledge, highlight good practice and help successful ideas travel across the   organisation • Support measurement and reporting on participation,   engagement   and adoption • Use insights to shape future communications, learning and engagement activity Who you are: • Experience in communications,   programme   management, change management or business transformation roles • Strong writing,   editing   and stakeholder engagement skills • Experience coordinating cross-functional   programmes   involving multiple stakeholders • Confidence preparing presentations,   reports   and communications for senior audiences • Strong planning and   organisational   skills, with the ability to manage competing priorities • Interest in AI,   technology   and   organisational   change • Experience supporting technology or transformation   programmes   would be beneficial Capabilities • Structured thinker with strong attention to detail • Clear,   warm   and practical communicator • Strong   organiser , able to bring structure to complex activity • Confident working with senior stakeholders and cross-functional teams • Comfortable balancing communications,   coordination   and reporting • High ownership and ability to follow through on agreed actions What Success Looks Like • High-quality, consistently engaging AI Academy sessions and materials • A clear and useful AI narrative understood across the business • Well-coordinated   programme   activity, with clear visibility of actions,   milestones   and dependencies • Strong employee engagement and participation in AI initiatives • Effective reporting and updates for senior leadership • Successful ideas and practical examples shared across teams,   markets   and functions • Visible increase in employee confidence and adoption of AI tools Why This Role Matters This role sits at the heart of Planet’s AI-First transformation, helping colleagues understand what is changing, why it   matters   and how AI can support their work. It brings together communications,   engagement   and   programme   coordination so the   organisation   can move from AI curiosity to practical, confident adoption across markets and teams. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now . At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.