Job Opportunities API

Job title: AI & Automation Director Contract Type: Freelance, 3-4x days per week, 3x months - with potential to extend Location: Shoreditch, London Reporting into:  Operations Director Hybrid/ Remote: WFH Monday & Friday. In the office Tuesday-Thursday ABOUT US Seen Connects is one of the UK's leading influencer and social agencies. We partner with some of the world's most recognisable brands to create campaigns that drive real business results. We're entering the next phase of our growth and are making a significant investment in AI, automation and operational excellence. Our ambition is not simply to adopt AI tools, but to continue building an AI-enabled agency that operates smarter, moves faster and scales more efficiently than our competition. We're looking for an experienced AI & Automation Director to lead that work on a freelance basis. THE ROLE This is a senior role, helping us shape and deliver the agency's AI and automation agenda. You'll partner with the Operations Director to set the strategy, then take ownership of making it real: leading tool adoption across the agency, supporting Heads of Teams building workflows that drive genuine efficiency, working with IT to get the right foundations in place, and building the external relationships that keep us ahead of the curve on new platforms and tools. This role sits at the intersection of technology, operations and business transformation, and requires someone who can operate credibly with senior leadership while also rolling up their sleeves to get things built and adopted. Success won't be measured by how many tools we buy. Success will be measured by the productivity gains, efficiencies and operational improvements you help create across the business. KEY RESPONSIBILTIES AI & Automation strategy Work with the Operations Director to shape, evolve and deliver the agency's AI and automation strategy and implementation plan Identify opportunities to automate repetitive and manual processes across the agency Work with leadership teams to prioritise the highest-impact initiatives Stay up to date with emerging AI technologies and recommend practical, commercially-minded applications Claude Adoption & AI Enablement Lead on Claude uptake and integration across the agency, ensuring departments and individuals are set up correctly - and set up for success Train and support teams to effectively use AI tools Develop best practice guides, documentation and training materials Run workshops and coaching sessions across the business Monitor adoption and identify opportunities for further improvement Workflow & Efficiency Support Heads of Teams in building workflows that drive efficiencies (e.g. template generators, client report generators, etc) Support the marketing team in identifying and implementing efficiencies Design and build automations that improve productivity and reduce manual effort Improve workflows across client services, campaigns, strategy, finance and new business teams Develop dashboards and reporting that provide better business visibility Systems & Integrations Manage and optimise the agency's AI and technology stack Work closely with IT to ensure the right processes and permissions are in place Implement new platforms and tools where appropriate Design and maintain integrations between key business systems Ensure systems are scalable, secure and well documented Platform & Partner Relationships Lead on relationship building with industry platforms and AI/tech vendors Research emerging tools and platforms relevant to the agency's needs Set up trials and manage new contracts as needed Act as the agency's main point of contact for platform and technology partners Continuous Improvement: Measure the impact of implemented solutions Track time savings, efficiency gai