Job Opportunities API

Rockwell Automation ist ein globaler Technologieführer, der sich darauf konzentriert, Herstellern weltweit zu helfen, produktiver, nachhaltiger und agiler zu sein. Mit mehr als 28.000 Mitarbeitern, die jeden Tag die Welt verbessern, wissen wir, dass wir etwas Besonderes haben. Hinter unseren Kunden - großartigen Unternehmen, die dazu beitragen, die Welt zu ernähren, lebensrettende Medikamente auf globaler Ebene bereitzustellen und sich auf sauberes Wasser und umweltfreundliche Mobilität zu konzentrieren - sind unsere Mitarbeiter energiegeladene Problemlöser, die stolz darauf sind, wie unsere Arbeit die Welt zum Besseren verändert. Wir heißen alle Macher, Vordenker und Problemlöser willkommen, die einen Ort suchen, an dem sie ihre beste Arbeit leisten können. Und wenn du das bist, würden wir uns freuen, wenn du dich uns anschließt! Stellenbeschreibung Our Credit Management Team fosters a collaborative, innovative, and technology-driven environment where teamwork, continuous improvement, and new ideas drive success. In this role, you will build strong relationships with customers and internal stakeholders. You will contribute to key business objectives through effective collections and dispute management. Additionally, you will actively shape the future of Credit Management through automation, artificial intelligence (AI), and digital transformation initiatives. You will work in a hybrid model from our Katowice office and report directly to the Credit Management Team Lead. Key Responsibilities • Manage collections activities and account reconciliation for assigned EMEA customer portfolios. • Monitor accounts receivable, identify disputes, process clearings, and oversee offsetting of credits and debits. • Provide high-quality customer service related to outstanding balances, payment inquiries, and dispute resolution. • Collaborate with Sales, Customer Care, Operations, Service, Finance, and other business functions to resolve customer issues and support business goals. • Analyze aged receivables, classify overdue accounts, and prepare reporting for management. • Identify potentially uncollectible accounts and support bad debt reserve reviews. • Leverage automation tools, digital platforms, AI-powered solutions, and advanced analytics to optimize collections activities and improve decision-making. • Work with technologies such as BOTs, AI Agents, and other intelligent automation tools to streamline daily operations and enhance productivity. • Participate in cross-functional projects focused on automation, AI implementation, and digital transformation. • Contribute to the design, testing, deployment, and continuous improvement of AI-driven solutions supporting Credit Management processes. • Identify opportunities to eliminate manual activities, improve customer experience, increase process efficiency, and drive operational excellence through innovative technologies. • Maintain accurate records and ensure compliance with company policies and controls. • Support internal and external audits. • Build effective relationships across international teams and contribute to achieving team objectives and strategic priorities. The Essentials - You Will Have: • University degree in Accounting, Finance, Economics, Business Administration, or a related field. The Preferred - You Might Also Have: • 2+ years of experience in Shared Services, Accounts Receivable, Order-to-Cash, Credit Management, or a related area. • Very good command of English (written and spoken). • Working knowledge of Excel and SAP. • Openness to learning and applying new technologies, automation tools, and AI solutions in daily work. • Experience with SAP ECC, automation tools or AI-powered applications. • Previous involvement in process improvement, continuous improvement, Lean, automation, or digital transformation projects. • Interest in emerging technologies and innovative finance solutions. What We Offer: • Opportunity to work at the forefront of AI, automation, and digital transformation within Finance and Credit Management. • Exposure to modern technologies, intelligent automation tools, advanced analytics, and AI-powered solutions. • Volunteer Paid Time off available after 6 months of employment for eligible employees. • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. • On-demand digital course library for professional development. • Comprehensive mindfulness programs with premium membership to Calm. • Employee Assistance Program. • Personalized wellbeing programs through our OnTrack program. ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. LI-DK1 LI-Hybrid Die hybride Richtlinie von Rockwell Automation sieht vor, dass von den Mitarbeitern erwartet wird, dass sie mindestens montags, dienstags und donnerstags an einem Rockwell-Standort arbeiten, es sei denn, sie haben eine geschäftliche Verpflichtung außerhalb des Büros.