Job Opportunities API

Company Profile: Our client is an Australian-based accounting firm with a team of highly qualified Chartered Accountants providing expert taxation, accounting, and advisory services. With a strong technical focus and up-to-date regulatory knowledge, they help clients achieve the best possible financial outcomes. Duties and Responsibilities: ·       Answer incoming phone calls, transfer calls to the appropriate team members, and take accurate messages when required ·       Manage the practice inbox, including triaging emails, filing correspondence, and escalating urgent matters ·       Assist in managing partner inboxes, calendars, and phone communications ·       Upload and download documents from client portals and internal systems ·       Coordinate the distribution of client documents for electronic signature ·       Update and maintain accurate client information within the practice management system ·       Perform data entry and maintain organized and accurate records ·       Provide administrative support to the accounting team as required ·       Follow established internal procedures, workflows, and checklists to ensure compliance and consistency ·       Support the Practice Manager with workflow coordination and job tracking activities ·       Monitor Ignition notifications and promptly alert the Practice Manager of required actions or updates Requirements Must-have Skills / Qualification: ·       Minimum of 2 years of experience in an Administrative Assistant or similar administrative support role ·       Experience using accounting software such as Xero or similar accounting systems ·       Strong working knowledge of Microsoft Office applications, particularly Outlook, Word, and Excel ·       Excellent verbal communication skills and a professional telephone manner, with the ability to confidently handle incoming client calls ·       Strong administrative and organisational skills, with the ability to manage multiple tasks and priorities effectively ·       Quick learner with the ability to adapt to new software, systems, and processes ·       High level of attention to detail and accuracy when managing client information and administrative tasks ·       Ability to work independently, take initiative, and proactively resolve issues ·       Reliable, accountable, and committed to delivering high-quality work ·       Ability to follow established procedures while remaining flexible and adaptable to changing business needs Personal Attributes ·       Professional and reliable ·       Positive attitude and strong work ethic ·       Trustworthy and able to maintain confidentiality ·       Excellent time management and organisational skills   Advantageous or Nice-to-Have Skills/Experience: ·       Experience working with Australian accounting firms or professional services organisations ·       Experience using accounting practice management software such as XPM, FYI, BGL, CAS360, or similar platforms