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Account Support Coordinator (Medical Billing)- Hybrid Schedule

ths
Companyths
CategoryHealthcare
LocationCharlotte
RemoteHybrid
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted31 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workday)
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Description
At   OrthoCarolina , our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization.    OrthoCarolina   has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit    https://www.orthocarolina.com/about-us We are seeking an Account Support Coordinator to work with our team in the   OrthoCarolina   Business Office. This position is a hybrid schedule with rotating days in the office depending on department needs. Th e   Account Support Coordinator   position   is responsible for   monitoring   unpaid, true account balances beginning at age   60 days   to ensure that insurance claims have been filed and paid.   Follow s   up on unpaid claims to   identify   reasons for non-payment. Pre-certification and benefit verification may be   required . Essential Functions: • I dentifying   and correcting internal problems within assigned accounts to   expedite   payments from insurance companies. • Serves as   liaison   between patient and insurance companies. • Performs month-end closing on routine schedule with other patient account reps. • Substitutes in other areas of the business office as needed. Employee Type Regular Qualifications Skills Customer Satisfaction, Problem Solving Education High School Certifications Language Work Experience Customer Service Experience, Healthcare Experience