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Account Operations Coordinator

George P. Johnson Experience Marketing
CompanyGeorge P. Johnson Experience Marketing
CategoryOperations & Admin
LocationAustin
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted3 Aug 2026
Last verified12 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Our Opportunity GPJ is looking for an Account Operations Coordinator that will support the Account Operations team to deliver project level support. This role is hybrid, requiring you to report on-site to one of the following office locations a minimum of 2 days/week: Austin TX Your Role In your role, you actively contribute to client programs by: Client Program Deliverables You play an active role in driving certain client program deliverables, which may include handling financial documents and compiling data for analysis. You coordinate with the finance department when necessary to support the smooth flow of program-related activities. Budget Collaboration You work closely with the account teams to maintain and reconcile budgets, ensuring that account margins, client satisfaction, and account growth align with the company's standards. Progress Reports and Risk Management You assist and review stakeholders in generating actual versus estimated progress reports. You help manage resource scheduling and rate checking, ensuring that programs run efficiently. You communicate program risks to relevant parties, contributing to the early identification and resolution of potential issues. Compliance and Governance You assist in ensuring that operations comply with both GPJ and client contractual requirements and policy governance, promoting adherence to agreements and maintaining a high level of service quality. Your Skills Math Skills: Has accounting or finance background Computer savvy. GSuite and previous experience with JDE or Deltek or similar tools preferred Organized : You can be working on 30+ shows at one time. Tasks can be estimating the show, issuing POs, paying invoices or reconciling it. This is not a 1 project at a time position High functioning. At your best when working under time restrictions and with numerous personality types. You communicate well with personnel at all levels within the organization. Team Player. This position will have contact with numerous vendors. Must understand their role and understand how to service the client.  Flexible. Able to shift work and priorities as needed. You are free to travel and will work irregular hours for your clients as required. Your Experience Experience & Education You should have 1-2 years of industry related experience. Ability to understand on-site methodology and practices, as well as show and venue rules and regulations. Travel & Mobility Travel estimated about 5% Ability to work irregular hours as needed for our programs Your Impact In your role, you will have influence and responsibility over: Gather project/program budgets in collaboration with account teams: Budgets Scope Documents Proposals As Sold Documents Work Orders Sub-Budget Categories: i.e. Service / Fabrication Specific  Change Orders Monitor & communicate performance of projects  Monitor actual v. estimate performance on a regular cadence Helps conduct root cause analysis for variances and educates/adjust process accordingly Ensure Change Orders are presented & approved when scope changes Ensure Job Cost transfers are approved and processed Ensure compliance with client contract requirements Ensure projects set-up with accurate rate card Ensure correct Job Type/Step set-up for assigned resources Your Competencies Accuracy - Deliver work with precision, completeness and free from error or defect. Engage others & research as needed to provide a clear, complete & accurate product. Collaboration - Seek opportunities and take action to ensure effective collaboration with the GPJ internal teams, other Project agencies, clients and partners. If responsible for leading people or a team, model this behavior for the team and expect the same behavior from employees. Communication - Respo