Job Opportunities API

Description Responsibilities: • Follow and ensure services delivery following H&B APAC Target Operating Model standard process. • Manage and allocate resources and workflow and deliver profitability • Be the client relationship manager for key accounts • Be responsible for day-to-day client interaction and follow ups to support the client relationship and ensure a smooth client journey during and beyond the placement cycle. • Work closely with Client Relationships Director to resolve issues specific to the area of focus and identify opportunities for increasing the value of the service to clients. • Establish an environment that promotes WTW Values and adheres to the Policies and Guidelines • Other tasks assigned by the Company Qualifications Requirements: • 5+ years of relevant experience in Insurance or Financial Services. • Strong customer service mindset with excellent relationship management skills • High level of integrity, ownership, and accountability • Proactive and detail-oriented with good problem-solving and critical thinking skills • Strong communication, presentation, and negotiation skills • Able to work effectively under pressure and manage multiple priorities • Accreditation or demonstrated knowledge of change management, process improvement, quality management or KPIs. • Understanding or experience of working in partnership with other support functions • Good working knowledge of relevant regulations. • Proficiency in Microsoft Office and strong experience with applicant tracking systems • Fluent in English (both written and spoken) • Bachelor’s level degree, business or related field preferred WTW is an equal opportunity employer