Job Opportunities API

About EatClub At EatClub, we believe restaurants and bars are the beating heart of every city’s culture. Whether it's discovering a hidden gem, grabbing a late-night takeaway, or meeting friends for a drink, our mission is simple: help the hospitality industry thrive through smart, powerful tech. Our platform helps over 4 million customers discover top restaurants and access real-time deals that save them up to 50% off the bill. We empower more than 8,000 venues to fill empty tables, increase foot traffic, and maximise revenue. #1 app in Food & Drink and awarded Australia's Fastest Growing Tech Company by the AFR in 2025. Now is an exciting time to join our team. Initially co-founded by Marco Pierre White and leaders in the food tech scene, we're now a 150+ person scaleup that's growing fast and making waves in the industry. Why You’ll Love Working With Us Join a high-growth, international business at an exciting stage of AU expansion A balanced role combining autonomy, structure, and meaningful support Step straight into an established portfolio and function - support and playbooks are already in place Work closely with high-quality restaurant partners, influencing their success Be part of a collaborative culture that values thoughtful execution and continuous improvement Potential to convert to a permanent role at the end of the contract, subject to business needs and performance A Day-in-a-Life of our Account Manager This role exists because one of our team members will be on parental leave for approximately 9 months, and we are looking for a reliable and hungry Account Manager to look after Adelaide for the duration of the cover, with a strong chance of staying on longer if it's a great fit on both sides. As an Account Manager at EatClub, you'll act as the "mayor" of your patch, taking full ownership of your portfolio, building trusted relationships with restaurant operators, and using data to guide decisions. Some days you’ll be in the field visiting partners, helping them succeed and unlocking growth opportunities. Other days you’ll review performance dashboards, plan interventions, and use your commercial judgment to reduce churn and maximise long-term value. You’ll make smart, autonomous decisions while collaborating with internal teams to improve processes, campaigns, and reporting. Your work will directly impact partner success and the growth of EatClub in your territory, shaping the experience of both restaurants and their customers in the city. On any given week, you will be: Visit and build strong relationships with restaurant partners across your territory Monitor partner performance using dashboards and data insights Identify risks early and proactively reduce churn through consultative conversations Lead onboarding, activation, and optimisation for new partners Spot and deliver growth opportunities, including campaigns, upsells, and new features Balance field visits with desk-based planning and analysis Provide feedback and contribute ideas to improve account management processes and reporting Type of projects you’ll be working on at EatClub… Own and optimise a portfolio of restaurants, ensuring retention and growth for the duration of your contract Design and test interventions to improve partner performance and satisfaction Collaborate with internal teams to refine account management playbooks and reporting Participate in scaling efforts, helping shape processes and workflows in a rapidly growing business You’ll have full ownership of your territory and partners, with guidance and support from the wider Account Management team and leadership. You have… 1-3 years’ experience in Account Management, Customer Success, or a commercial role Experience working to retention, churn reduction, or revenue-related goals Strong organisational and communication skills, both in-person and in writing Comfort balancing autonomy with struc