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Accommodation Porter A fantastic opportunity to join the team at Fitzwilton Hotel as a Accommodation Day Porter The Fitzwilton Hotel The Fitzwilton is a beautifully styled boutique hotel with modern designs, features and comforts throughout. It boasts 90 bedrooms and suites, contemporary in style, blending traditional woods with modern art and accessories, with many offering views across Waterford's cityscape and the River Suir. Perfectly located a mere two minute stroll from the City’s main train and bus station, 5 minutes cycle from the start of the Waterford Greenway and a short walk from Waterford’s main shopping area and Viking Quarter Role: As a day porter, linen porter you are responsible for ensuring the supply of linen, room service orders and general cleanliness of public areas to the hotel is maintained in accordance with department procedures. Responsibilities: • Maintains excellent standards of cleanliness throughout the hotel. • Assist other departments wherever necessary and maintain good working relationships with all employees. • Ensure the supply of linen to the hotel is maintained in accordance with department procedures. • Report any damaged or missing items to the supervisor/manager. • Carrying out guest requests such as extra beds, pillows, bathroom supplies etc. • Compliance with all Health & Safety requirements. • Maintaining all equipment and work areas. • Ensure the corridors are kept tidy throughout your shift, ensuring all dirty linen is put in trollies at regular intervals. • Bring all dirty linen to the linen pick up point outside. • All stock (irons etc.) to be stored in their correct store areas. • Toiletries are to be topped up every shift to ensure ease for accommodation assistants the next morning while packing their trollies. • All store rooms to be kept tidy and left clean at the end of your shift. About the role Skills/Experience to include but are not limited to: · Excellent high standards of cleaning and shall be flexible with regards to working hours. · Attention to detail is a must and the ability to manage your time. · Good physical resilience. · Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants. · Ability to anticipate customer needs, change goals and direction quickly and multitask. · Ability to prioritise and organise work assignments. · Ability to remain calm and courteous with demanding/difficult guests and/or situations. · Ability to work well under pressure coordinating numerous requests at any given time. · Ability to work cohesively with Housekeeping staff and other departments and co-workers as part of a team. Perks and Benefits of working at Fitzwilton Hotel • Very competitive hourly wage • Auto-Enrolment pension scheme • Career progression opportunities across the Windward group • Employee Assistance Programme • Digital Wellness Programme • Complimentary, high quality meals on duty including breakfast, lunch & dinner • Complimentary barista-style coffee • Discounted room & dining rates in Windward properties for you as well as friends and family • Refer-a-friend scheme • Training and development opportunities dedicated to your development • Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days About Windward Management Fitzwilton Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join Us Today as a Accommodation Porter About the company Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry. Required Criteria Desired Criteria Skills you'll need