A02 - Clarity - Billing Support Specialist
Global Finance Teams
| Company | Global Finance Teams |
| Category | Customer Support |
| Location | Philippines |
| Remote | Remote |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 22 Jul 2026 |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (workable) |
Description
About the Role What You’ll Do Ordway Ownership: Learn to translate SOW contract terms into subscription models within Ordway. Eventually, you will take the lead on daily Ordway management, with the Assistant Controller providing oversight. QBO Integration: Ensure the seamless sync between Ordway and QuickBooks Online (QBO), keeping our general ledger pristine. Leadership Support: Assist the Head of Finance and Controller with ad-hoc data requests, financial reporting, and audit preparation. Data Hygiene: Proactively manage and audit data cleanliness across all financial systems to ensure reporting is 100% reliable. Data Integrity: Use tools like Coupler and SaasAnt to manipulate and import data with laser-sharp attention to detail. Process Improvement: Actively look for ways to streamline our tech stack (Ramp, Cube, Claude AI) and propose more efficient workflows. Qualifications Must-Have: Advanced proficiency in QuickBooks Online (QBO) and Google Sheets/Excel. You should be comfortable with complex data manipulation. Process Innovation: Knowledge of and experience in automating manual processes to increase team efficiency. The "Plus" List: Experience with Ordway is a massive advantage. Knowledge of Ramp, Cube, Coupler, or SaasAnt will move you to the top of the list. Accounting Foundation: Understanding of international accounting nuances (like transfer pricing) is a plus. AI Savvy: Comfort using AI tools (like Claude) to enhance your productivity and data analysis. Schedule & Coordination Commitment: 4 hours per day. Time Zone: You must be based in (or work during) US Eastern Standard Time (EST). The Overlap: You will spend your mornings (EST) training with our Assistant Controller (based in Kyiv) and your afternoons supporting our Atlanta-based leadership team.