Job Opportunities API

Job Title : Night Manager JOB DESCRIPTION The Night Manager is responsible for overseeing front desk operations during overnight hours, ensuring accurate financial reconciliation, and providing exceptional guest service. This role plays a key part in maintaining hotel security, handling emergencies, and preparing daily reports to ensure a smooth transition to the morning team. JOB OVERVIEW/RESPONSIBILITIES Front Desk & Guest Services • Greet guests and handle late-night check-ins and early-morning check-outs • Respond to guest inquiries, complaints, and service requests during overnight hours • Provide professional assistance in emergency situations, including medical incidents and facility alarms Night Audit & Financial Reconciliation • Review daily transactions and reconcile guest accounts with accuracy • Post room charges, taxes, and additional fees correctly to PMS • Verify all front desk transactions and ensure accurate system postings Reporting & Handover • Prepare daily audit and financial reports • Ensure a clear and accurate handover to the morning shift team Security & Property Monitoring • Monitor hotel security systems and conduct overnight safety checks • Maintain a safe and secure environment for guests and staff Operations Support • Support overall front desk operations during night shifts • Ensure smooth hotel operations throughout the overnight period Training and support will be provided to help you succeed in the role. REQUIREMENTS 【Must】 • Experience • Ability to work independently during overnight shifts • Experience working in a customer-facing role during late-night or early-morning hours • Education and Qualification • Valid working visa in Japan • Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation) • Skills • Strong attention to detail and accuracy in financial and operational tasks • Ability to manage time efficiently and prioritize tasks during overnight hours • Basic computer skills and confidence using hotel systems • Language Skills • Business level or above in English • Competencies • Ability to remain calm and professional under pressure • Strong sense of responsibility when working during overnight hours • Flexibility to work overnight shifts, including weekends and holidays • Friendly, polite, and professional attitude toward guests and colleagues 【Preferred】 • Experience • Previous experience in night audit, front desk operations, or hotel finance • Experience using a Property Management System (PMS) • Education and Qualification • AED certification or first aid training • Background in hospitality, accounting, or finance-related education • Skills • Ability to identify inefficiencies and suggest process improvements • Strong problem-solving skills in fast-paced or unexpected situations • Language Skills • Conversational level or above in Japanese • Competencies • High energy and focus during night shifts • Proactive mindset with a strong sense of ownership • Willingness to work 5 days per week, with occasional 6th day shifts (with additional pay) Employment Terms and Condition Contract Period & Renewal • Contract Period: 11/2/2026 - 3/30/2027 • Contract renewal: Applicable • Reason of Renewal: • Employee’s work performance and attitude. • Company’s business demands. Duty, Work Location & Scope of Changes • Duty: may be changed as determined by the company • Initial Work Location: one of the company’s properties in Niseko Area, Hokkaido • Scope of changes: company properties in Niseko Area, Rusutsu or Furano. • Training may be conducted at other location. • Employees may be required to work at different properties based on operational needs. • The initial assignment will be determined by the company. Commuting & Workplace policy • Private Vehicle Commuting: Not permitted • Measures to prevent passive smoking: indoor smoking prohibited Working hours, Days off & Overtime • Working hours / Shift schedule: Up to 8 hours between 22:00 to 07:00 • Days off: two days off per week (based on shift schedule) • Overtime: Yes • Monthly Average Overtime Hours: 10 hours per month • 36-Article Agreement (overtime): Applicable (Due to seasonal factors and a high concentration of orders from general customers, periods of increased workload are expected) Salary Package / Benefit • Salary: 2,185 yen / per hour ~ • A 25%-night premium applies to working hours between 22:00 to 05:00 • Subsidized Ski Pass on your location or Recreational Allowance • Social Insurance Available (Health insurance, Employee pension, Employment Insurance, Workers’ accident compensation insurance), if eligible. • Staff Accommodation Available • Company Events