1st Line Customer Support Engineer (m/f/d)
forterro
| Company | forterro |
| Category | Engineering |
| Location | - |
| Remote | Remote |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 16 Jul 2026 (the employer did not state a posting date) |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (pinpoint) |
Description
You assist our customers in using our software packages for the construction of windows, doors, and facades. You analyze the requests submitted by phone or email and develop solutions tailored to customer needs. You are responsible for customer satisfaction and ensure that requests are handled efficiently and service commitments are met.