Job Opportunities API

Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain. Contract: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain). Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.   The Workforce & Reporting Team Lead is responsible for leading the Workforce Management and Reporting function for the Support organization, covering both internal teams and external BPO partners. This role ensures accurate forecasting, capacity planning, real-time workforce management, and reliable operational reporting to support effective decision-making across the business. As a functional lead, you will also be responsible for developing and elevating a high-performing team of WFM and Reporting specialists in a fast-scaling environment.