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About Kuecker Pulse Integration (KPI) Created in July 2021 as a result of combination of Kuecker Logistics Group, PULSE Integration and QC Software by private equity firm Ares Management, Kuecker Pulse Integration (KPI) is a systems integrator that seeks out leading technologies within the areas of material handling equipment and information systems and combines them with proven design and operational strategies to help improve our customers’ operations. Our talented group of industry experts combine the powers of scalable material handling systems, innovative software and custom automation engineering for complete, unique solutions that help companies, across a broad spectrum of industry segments, become leaders in their industries. We are equipment agnostic, and our solutions incorporate leading technologies such as mobile robots, automated storage and retrieval systems (ASRS), automated guided vehicles (AGV), goods-to-person technology, sortation, and conveyor. KPI currently has approximately 300 FTEs and $150m revenue with growth expected to double in size (at a minimum) through organic and acquisitive activities. Position Summary KPI Solutions is seeking an on-shore Workflow Architect to own the technical direction of our workflow orchestration platform and to provide day-to-day technical leadership over our CapBPM development partner. This is a dual-mandate role: set and govern the architectural direction of the Conductor/Workflow domain while ensuring the CapBPM team delivers against that direction with quality and velocity. The Workflow Architect reports into KPI Product Development & Delivery and serves as the single accountable technical authority for workflow across the Opto WES platform. Reporting & Structure • Reports to: Director, Product Development & Delivery (KPI Solutions). • Location: On-shore (US-based); coordinates across on-shore and offshore engineering teams. • Partner oversight: Provides technical direction and delivery oversight to the CapBPM workflow engineering team (vendor-staffed). • Collaborates with: Platform architects, Product Owners, DevSecOps, and project delivery leads. Key Responsibilities Workflow Direction & Architecture • Own the architectural direction and roadmap for the workflow/orchestration domain within the Opto WES platform. • Define standards, reference patterns, and design guardrails for workflow modeling, deployment, and runtime behavior. • Drive resolution of architectural debt, including elimination of per-customer workflow-copy anti-patterns in favor of a configurable, multi-tenant-aware model. • Evaluate and make recommendations on workflow engine strategy (e.g., licensing, total cost of ownership, and migration considerations), supporting decisions with cost-benefit analysis and proof-of-concept evidence. • Author and maintain blueprint definitions, decision memos, and ARB-ready architecture artifacts. CapBPM Team Leadership & Delivery • Provide day-to-day technical direction to the CapBPM engineering team, translating architectural intent into actionable, well-scoped work. • Review designs and implementations for adherence to standards, quality, and platform alignment before merge and release. • Manage technical flow-down and intake for the CapBPM team, reducing go-to-person dependencies through documented patterns and clear ownership. • Track delivery health (estimate accuracy, carry-over, completion, defect spillover) and escalate risks to KPI leadership. • Partner with the vendor on staffing mix, ramp, and capability gaps relative to roadmap demand. Cross-Functional & Governance • Represent the workflow domain in Architecture Review Board (ARB) sessions and platform roadmap planning. • Coordinate workflow dependencies with product, project delivery, and DevSecOps teams across active client implementations. • Provide executive-ready reporting on workflow direction, delivery stat