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Workday PSA Lead

WPP
CompanyWPP
CategoryConsulting & Strategy
LocationNew York City
RemoteOn-site (inferred)
EmploymentNot stated
LevelLead
SalaryNot stated by the employer
Posted26 May 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:    Enable cost-effective transformation and operational efficiency    Accelerate adoption of AI, data, and digital platforms    Ensure consistent delivery of value and benefits across all agencies and markets    Minimise disruption and maximise engagement during large-scale change     Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future ‑ ready capabilities, while creating the foundation for scalable change, automation and AI ‑ enabled decision making across WPP.     In this role you will be a member of the Workday Services team supporting and enhancing our existing Workday deployment, this role will grow as we further deploy and expand our Workday PSA and integrated applications for both coverage geographically and capability.     Reporting to the Workday PSA Product Manager this role is responsible for providing a world class level of technical and process knowledge to support issues as they arise and lead the solution development and deployment of enhancements enabling our users to drive more value from our Workday solution.     Working hand in hand with the wider Workday Services team and our Workday partners you will build relationships with our process owners, SSC and stakeholders as a source of expertise and support in Workday PSA and integrated applications ( Zimit , Dayshape, Monday.com).     The Workday Services team provides the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.      What you'll be doing: Be the WPP subject matter expert on Workday PSA and integrated applications   Build the capability to make changes without support from  our Workday partners   Resolve assigned tickets for Workday PSA and integrated applications   Develop assigned enhancements from concept to delivery working with other functional Workday resources   Maintain expertise on new functionality/features/capabilities in Workday and wider industry/PSA/technology trends   Expert in the art of the possible with Workday and providing creative solutions   Safeguard global design standards and principles against competing requests for change   Make recommendation
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