Job Opportunities API

About us ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it's the catalyst that unlocks the potential to innovate. That's why our clients — financial institutions from fintech's and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure. But we wouldn't be ClearBank without our people. They're what powers our innovative technology and the reason we love what we do every day. We're a group of spirited people who are never afraid to challenge the norm - becoming stronger, more energised, and that much better when we're together. It's our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients' success. Interested in joining us? Read on or visit our website for more information. The Role As VP of IT Infrastructure & Operations you would take accountability for the service levels for our IT Infrastructure for both internal business operations, engineering, and our customer platform. Tech – You will manage a cross-functional team of support engineers and infrastructure/platform engineers, the team’s goal is to provide next generation technology & platforms that enable the business to excel leveraging cloud technologies Organisational – As the VP of IT Infrastructure & Operations you will be accountable for the successful strategic direction and execution of changes and support. You will have the autonomy to build/form your teams, manage how you deal with failure and how you measure and celebrate success. Culture – Promoting and feeding into the companies’ beliefs is key in this role. You will be an ambassador internal and externally. Promoting people through great mentoring and hiring across the team of mixed experience individuals. The role requires a passionate person who can manage challenging priorities and remove confusion for their team by leveraging data and business insights. The ability to be customer focused and innovative while bringing our stakeholders on the journey and helping shape the strategic direction of the business. Responsibilities • Manage and support business critical software and hardware (Data Centres & EUC) • Manage strategic supplier relationships • Make business critical buy vs build decisions. • Drive effective enterprise architecture working closely with Customer and Internal product groups. • Effective cost management (Cloud cost management, Third Parties, Development cost) • System uptime and disaster recovery management • Drive autonomy and efficiencies within engineering teams by removing cognitive load. • Ensure ClearBank is always adhering to security best practices • Improve ClearBank’s Monitoring and Alerting strategy • Mentor and nurture your team. Effective 1:1 management of your leadership team. Skip level 1:1s to understand and help communications with your wider team. • Leverage modern technologies where appropriate. ClearBank want to lead the financial industry when it comes to technology. Be a champion of those technology choices across the floor. • Manage Technology wide initiatives to drive best practices and move the platform forward as a whole. • Enable collaboration and innovation in the team and with stakeholders. Create an environment that drive positive energy and a mentality to succeed. • Define metrics and ensure we can effectively measure success. Experience • Leading people managers. • Leading technology teams. • Demonstratable experience of technology judgements and commercially viable decision • Full ownership of the software delivery lifecycle. • Able to take business problems and work independently and/or delegate to solve these. • Using best practice to improve products/services or processes. • Experience in cloud computing • Experiencing managing stakeholders • Risk Management process