Job Opportunities API

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.  What We’re Looking For: We’re seeking a dynamic, entrepreneurial, and strategic leader to serve as the VP/General Manager across a number of 2U's key partner portfolios within its Alternative Credentials Business. This role is responsible for the overall ownership, growth, and success of 2U’s partnerships. The ideal candidate will bring exceptional relationship-building skills, deep business acumen, and a proven ability to drive revenue growth and business results across multiple dimensions. Key accountability areas include managing partner contracts, driving strong partner sentiment (as measured by NPS), and ensuring the ongoing growth and health of alternate credential portfolios. This leader will play a critical role in aligning internal and external stakeholders, identifying new opportunities, and fostering a collaborative, results-driven partnership. Responsibilities Include, But Are Not Limited To: Partner Net Promoter Score Key Drivers: Strategic Relationship Management, Executive Stakeholder Engagement, Proactive Communication & Resolution, Risk Mitigation Serve as the primary relationship manager for partners, building deep, trusted partnerships with Dean/Provost-level and other senior leaders. Act as the escalation point for complex issues, ensuring timely resolution and maintaining a high level of partner satisfaction. Maintain awareness of partner sentiment through regular check-ins, feedback loops, and proactive communication, driving continuous improvement. Understand and address partner concerns swiftly to preserve long-term collaboration and satisfaction. Revenue and Pipeline Sales  Own accountability for revenue growth and performance across alternate credential partner portfolios. Monitor financial health and revenue-driving metrics across all partner portfolios to ensure consistent, sustainable growth. Leverage data to identify opportunities for upselling, cross-selling, and optimizing ROI. Lead the identification, development, and closing of new product opportunities together with partner leadership. Work collaboratively with BD to drive net new partner opportunities. Collaborate cross-functionally to support business development activities, ensuring alignment with market trends and partner goals. Drive pipeline growth through strategic insight into competitive positioning and academic innovation. Portfolio Management & Contracting  Strategically manage the health and performance of the partner's portfolio, with a focus on growth, innovation, and long-term sustainability. Regularly review portfolio metrics and performance data to drive improvements and inform strategic decisions. Align product offerings with partner strengths and market demand to optimize enrollment and academic quality. Own the strategic development, review, and negotiation of partner contracts to ensure alignment with 2U’s business objectives and the partner’s goals. Ensure adherence to contractual obligations and manage renewals, amendments, and expansions to support long-term partnership viability. Mitigate risk by maintaining oversight of compliance and identifying potential contractual challenges early. Deliver Growth Lever Framework (GLF) Strategies  Work with the overall Partnerships org and cross-functional teams to design, implement, and continuously evolve GLF strategies in close collaboration with university stakeholders to unlock sustainable p