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Veterinary Receptionist Warwick Animal Hospital | Full-Time   Warwick Animal Hospital  is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions — including those of a sensitive or emotionally complex nature.   Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting.   What to Expect   As you join team, expect to be supported in your work and home life with:   A comprehensive benefits package, including medical, dental, and vision insurance   Paid time off and a 401(k) plan for full-time employees   Professional development opportunities     Salary: $13.00-$15.00 dependent on skills and experience  Schedule: Monday-Friday 7AM to 6PM, Saturdays 7AM to 12PM   Responsibilities   Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software   Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information   Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments   Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions   Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)   Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow   Maintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience   Qualifications   Minimum 1 year of experience as a veterinary receptionist, veterinary CSR, or medical receptionist in a clinical setting   Experience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred   Knowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures   Proficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing   Proven customer service skills; ability to manage high-volume client relations with composure and accuracy   Strong verbal and written communication skills, including active listening and conflict resolution   Comfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients   About Warwick Animal hospital Warwick Animal Hospital is a well-established, full-service, small animal veterinary hospital providing comprehensive medical,  surgical  and  dental care . We have four  doctors  available to examine your pet and answer your questions. We also have a large  support staff  that includes veterinary technicians, receptionists, kennel technicians, and three groomers available. We provide a broad spectrum of diagnostic procedures through  in-house testing  and the us