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Vehicle Software Support Engineer

Lucid Motors
CompanyLucid Motors
CategoryEngineering
LocationKing Abdullah Economic City
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted22 Apr 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Lucid is seeking a proactive and technically skilled Software Support Engineer to support internal development fleets and customer vehicles in a fast ‑ paced automotive environment. This role partners closely with software, hardware, validation, and supplier teams to diagnose, troubleshoot, and resolve complex vehicle system issues across development and production environments.   You Will:   Provide hands-on technical support for internal development, fleet vehicles, and customer vehicles.   Operate within a production line and factory environment to support vehicle software and hardware readiness.   Partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve vehicle system issues.   Diagnose and perform root cause analysis of software and hardware issues using:    Diagnostic Trouble Codes (DTCs)   Vehicle telemetry data (Grafana)   Vector tools such as CANoe and CANalyzer   Strong hands-on knowledge on core UDS Service IDs, such as Routine Control, Security Access, Diagnostics sessions, Data download/transfer   Support software and hardware integration, validation, and release activities.   Create, document, and manage issue reports, tracking progress through resolution.   Collaborate with suppliers and cross ‑ functional engineering partners to drive timely issue closure.   Participate in an on ‑ call rotation approximately one weekend per month.   Contribute to technical reviews, team meetings, and continuous improvement initiatives.   You Bring:     Bachelor's degree in Software Engineering, Information Systems Engineering, Computer and Electronics Engineering, or Computer Engineering and at least 5 years of professional experience    3+ Years of Experience with CAN bus systems and vehicle diagnostics    Experience supporting automotive systems; EV experience is a plus   Designed, implemented, and validated  UDS (ISO 14229) diagnostic services  to support ECU manufacturing, EOL testing, and production ramp ‑ up   Demonstrated experience performing vehicle software diagnostics and root ‑ cause analysis using UDS ‑ based diagnostic workflows in development or production environments     Hands ‑ on experience using DoIP, UDS (ISO 14229) diagnostic services, including:      Reading and clearing Diagnostic Trouble Codes (DTCs)    Querying and interpreting Data Identifiers (DIDs)    Executing routine control and diagnostic services for
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