Job Opportunities API

General Information: Job Title:  UI/UX Designer Location:  Toronto (Onsite/ Hybrid) Job Type:  Full-Time Hiring Timeline:  Immediate Reporting Line:  Senior Product Manager Existing Vacancy:  Yes Application Deadline:  Open until Filled Salary Range : $85-115K CAD per year  (negotiable) About Fulfillment IQ (FIQ): Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. Role Overview We're looking for a mid-level UI/UX Designer to join Crossdock Studios, where we specialize in bringing 0-to-1 product ideas to life. You'll work across the full design lifecycle — from early concept and user research through wireframes, prototypes, and polished, production-ready UI — partnering closely with product managers and engineers to turn ambiguous, early-stage ideas into simple, intuitive experiences. This is a generalist role: you'll move fluidly between research, interaction design, visual design, and design systems work, depending on what the product needs at any given moment. You'll thrive here if you enjoy the challenge of designing for products that don't exist yet. What You'll Do: Research & Discovery: Conduct user interviews, synthesize findings, and translate insights into actionable design decisions. UX Design: Map user journeys and flows, build wireframes and prototypes, and iterate based on feedback and usability testing. UI Design: Create polished, high-fidelity mockups and visual designs that are consistent, accessible, and on-brand. Design Systems: Contribute to and maintain a shared component library/design system to ensure consistency across web and mobile. Collaboration: Partner closely with PMs and engineers throughout the product lifecycle — from early concept through implementation and QA. Prototyping: Build interactive prototypes to test concepts before development investment. Cross-functional Communication: Present design rationale and decisions clearly to stakeholders, incorporating feedback from technical and non-technical partners alike. What Success Looks Like in the First 90 Days: 30 Days In Ramped up on Crossdock's product portfolio, current design system, and existing Figma libraries/component patterns. Shadowed active projects to understand how the team moves from research through to shipped UI, and met the cross-functional partners (Product, Engineering, Marketing). Completed at least one small, well-scoped design task (e.g., a UI polish pass or a minor flow update) to get familiar with the review and handoff process. 60 Days In Independently owned the design for one feature or workflow end-to-end — from wireframes through high-fidelity UI — with light oversight from Linda. Started contributing to the shared component library/design system rather than only consuming it. Built working relationships with engineering (comfortable handing off specs that a developer can build from without repeated clarification). 90 Days In Leading design on a defined product area or workstream with minimal day-to-day oversight, in