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Transportation Manager

bigblue
Companybigblue
CategoryLogistics & Transport
LocationMadrid
RemoteHybrid
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted24 Jul 2026
Last verified1 Aug 2026
SourceEmployer career page (lever)
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Description
At Bigblue, we’re building the logistics backbone for the next generation of commerce. Modern brands sell everywhere: through their own online stores, marketplaces, retail, social commerce, and more. Across every channel, customers expect the same fast, reliable, and transparent experience after they buy. What used to be Amazon’s exclusive advantage is now becoming the standard for every ambitious brand. We're helping them get there. Since 2018, we've built a tech-driven fulfillment platform used by 600+ brands, including Muji, Aigle, Scuffers, and Cabaïa. With 200+ Bigbluers across the UK, France, Spain, and Germany, our proprietary tech stack, and a network of 9 warehouses and over 100,000 sqm of fulfillment space across Europe, we ship millions of orders every month. And we’re nowhere near done! Backed by €20M+ in funding, we’re expanding across Europe and building the operating system that will power modern commerce operations at a global scale. At Bigblue, we hold ourselves to a very high bar: in the quality of our product, the rigor of our operations, and the care we bring to every merchant we work with. You'll be working alongside talented people on real, high-impact problems, in an environment where high standards come with genuine support, ownership, and room to grow. If you want your work to matter from day one, you’re in the right place. 🔍 The role As Transportation Manager, you will own end-to-end transportation performance for your market, from collections at Bigblue warehouses to delivery to final customers. You will report directly to Robin, Head of Transportation, and work closely with the B2B Operations Lead, Finance, Merchant teams, local Sales teams and Product. You will also have visibility with the founders on strategic transportation topics. Your mission will be to manage and improve the carrier portfolio, scale Bigblue’s transportation offer in your market, and turn operational data into concrete performance improvements. This includes B2C, B2B, out-of-home delivery, customs management, inbound flows and new service launches. Success will be measured through: Cost performance: cost per shipment, with a target of 5% year-over-year decrease while taking shipment mix changes into account. Quality: happy orders, leftovers, on-time performance and return rate. Customer experience: buyer experience, launch of new services and reduced friction at checkout / point of sale.   📋 What you’ll do Own end-to-end transportation processes for your market, from warehouse collections to final customer delivery. Animate and challenge the carrier portfolio through performance reviews, operational readiness and continuous improvement plans. Lead transportation performance monitoring with the Data Analyst, using KPIs to identify issues, prioritize actions and measure impact. Drive cost improvement initiatives while accounting for market dynamics, inflation and changes in shipment mix. Support the Head of Transportation on capacity planning, market research and sourcing of new carriers. Scale Bigblue’s transportation offer in your market across B2C, B2B, out-of-home delivery, customs management, inbound and other strategic services. Partner with Customer Care, Warehouse, Merchant, Sales and Product teams to solve operational issues and launch new services. Contribute to peak season preparation and carrier contract renegotiations when relevant.   📈 What success looks like First 30 days Become autonomous on day-to-day transportation operations. Take ownership of operational follow-up and key metrics. Start handling escalation calls with internal teams and carriers. Build relationships with carriers and key internal stakeholders. First 90 days Deliver a clear market overview for the assigned scope. Identify strengths and weaknesses of Bigblue’s transportation offer in the market. Build a 6-month strategic plan with prioritized actions. Translate KPI analysis into concrete operational improvements.
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Transportation Manager — bigblue · Job Opportunities API