Job Opportunities API

Our client, operating in Africa and starting its business in Mauritius, is looking for tracking officers who are ready to work on a shift system, from 08h30 to 17h30 and from 14h00 to 22h30.  Purpose of the role Monitoring of trucks and buses 24hours locations by GPS system and responding to customer (Company) request through email and Phone. Key Responsibilities Ensure tracking of truck locations by GPS system on route as scheduled. Identifying on-road exceptions and taking immediate remedial action (communicating to drivers on route). Ensure shift work. Monitor vehicles Update on truck position Report on any discrepancies on the system Respond to call request Update position of vehicles daily Maintain a breakdown report Reduction of delays through follow up calls Ensure calls to tracking are responded to on a 24hr basis Report on drivers not adhering to company regulations Daily position Returning trucks report Bus discrepancies on tms Violations caused by drivers Matrix reporting Requirements Profile requirements Bachelor’s Degree/Diploma in Information Technology or related course. 1 year experience in working in a tracking office. Excellent communication and analytical skil Business Understanding: Understand systems used to track vehicles Understand the level of reporting in case of an emergency Understand company policies to be followed by drivers   Functional Skills: Tracking of truck/bus locations by GPS system. Monitoring truck/bus driver performance. Reporting of any event and follow up with drivers.   Generic Skills: Microsoft office Computer basic skills   Behavioral Skills People management Analytical Attention to detail Time management Communication Flexibility   We reserve the right:  To call only the shortlisted candidates for interview. Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.