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LOCATION: Jackson Square Shopping Centre – Bishop’s Stortford  SHIFT PATTERN: 8.5 hours per week + Cover. (Rota of days and nights including weekends) PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.  A Shopping Centre in Bishop’s Stortford is a mixed enclosed and opened scheme with a mix of national brands, local independent traders and a main supermarket.  Key responsibilities:  Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions  The prevention of accidents, injuries, crime, fire and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety.  To work inline with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures.  Comply with the Data Protection Act.  To provide a visible deterrent, reassuring the public  To aid in reducing crime  To ensure criminal offenders are apprehended and handed over to the local authorities – if deemed safe and legal to do so.  If necessary, attend court to give evidence  To maintain your personal notebook in accordance with PACE Act 1984  To undertake all duties in a safe and secure manner, taking into account personal safety and the safety of your colleagues and the public  To provide an efficient, helpful and smart image at all times.  To alert the Control room operator of any person thought to be suspicious in any way.  Be vigilant for suspicious packages or parcels, and know the Client’s Procedures for evacuation if required.  Check the mall and building for potential fire hazards.  At no time should security take responsibility for keys of tenant premises.  Mall patrols covering all external areas where required.  S/O are not to patrol in pairs and not to stay in a one place.  To complete required patrols upon request from supervisor. Including Car Park and basement.  Monitor and check Toilet areas.  To enforce Centres code of Conduct.  To stop bicycles or skateboards being ridden through the mall.  S/O are to check and support cleaners for spillages, full bins or other situations that require their attention  Keep the mess room clean and tidy  When covering the basement, to actively challenge those entering and make sure only authorised personnel are in the area.  Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room.  To follow all reasonable instruction given by those supervising or managing your activities and or area of work.  Arrive for duty in good time and be ready for your shift start time.  Maintain a neat appearance and dress in accordance with the ABM facility services dress code (only stud earrings and no hoodies)  Complete documents in line with site requirements