Job Opportunities API

Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor. Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Warsaw, and Poland, we operate across North America, EMEA, and Australia. Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets. We are looking for a Technical Support Team Lead who will be essential for guiding and empowering our support engineers to deliver outstanding technical assistance, ensuring prompt and effective resolution of customer issues. In this role you will be accountable for the day-to-day operational excellence of a support team, fostering a highly skilled and customer-focused environment. Ultimately, you will directly contribute to customer satisfaction and retention by ensuring consistent, high-quality support experiences for all Interact users.