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Technical Support Specialist

Scheduleengine
CompanyScheduleengine
CategoryCustomer Support
LocationLancaster
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted11 Feb 2021
Last verified31 Jul 2026
SourceEmployer career page (lever)
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Description
About Schedule Engine Do you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians.  Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the Job Schedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client’s friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours.
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