Job Opportunities API

What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over  10 million IoT subscriptions  active in  165 countries  and direct partnerships with  50 mobile networks , we connect you to more than  750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA , and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT… a fancy acronym or a secret code? The  Internet of Things (IoT)  is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At  Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.   Vacancy: Technical Support & Network Engineer (Medior/Senior) Location: Eindhoven (Full-time, 40 hours per week, office-based, 5 days a week) Reports to: Head of Operations   About Operations at Wireless Logic Benelux Let's help our customers succeed, together. Operations exists to enable our customers' success by delivering reliable, secure and scalable connectivity solutions. We bridge the gap between what our customers want to achieve, what Sales sells, what Development builds and what customers ultimately experience. By doing so, we ensure that Wireless Logic delivers on its promises as one unified organisation. We do not see Operations as a ticket-handling department. We are a technical knowledge partner for both our customers and our colleagues. We look beyond today's solution by considering risk, scalability, security and the overall impact on our services. We take ownership, remain calm under pressure and continuously improve the way we work, so our customers can rely on us when it matters most.   About the role As a Technical Support & Network Engineer , you are the primary technical point of contact for customers and internal teams regarding IoT connectivity, networking, hardware and VPN solutions. You combine strong technical expertise with a customer-first mindset. You investigate complex technical issues, advise customers on the most suitable solutions and ensure that incidents are not only resolved quickly, but prevented from recurring wherever possible. This role goes well beyond traditional technical support. You work alongside customers, provide advice on network configurations and solution architecture, identify commercial opportunities and collaborate closely with colleagues to continuously improve our services. We are looking for a medior/senior engineer with proven networking experience or a strong ambition to further develop in this field. Wireless Logic actively invests in your professional growth through training, certifications and development programmes. Experience with Palo Alto is an advantage, but certainly not a requirement.   Technologies you will work with 4G and 5G IoT connectivity SIM management through various management portals Cisco platforms Palo Alto Firewalls (preferred) Teltonika, Cisco, Advantech and other industrial routers IPsec VPNs and Remote Access VPNs Networking technologies including IP, DNS, DH