Job Opportunities API

We are looking for a Technical Service Manager to join our Chicago Lab in Chicago, IL. In this role, you will serve as a trusted technical partner to customers working at the forefront of quantum technology, helping them maximize the performance of Bluefors cryogenic systems to achieve their research objectives. This is an exciting opportunity for someone with a strong technical background, a passion for customer success, and an interest in advancing cutting-edge scientific research. As part of our international team, you will collaborate with experts across multiple disciplines while supporting some of the world's most innovative research organizations. Interested? Keep reading! Your responsibilities will include managing the daily technical operations of the Bluefors Chicago Lab while ensuring an exceptional customer experience. You will work closely with customers to understand their technical requirements, provide expert guidance on the operation and optimization of Bluefors cryostat systems, and support the development of customized technical solutions. In this role, you will provide technical sales support, contribute to the continued development of Bluefors' laboratory service offerings, and build strong relationships with quantum technology companies, universities, and research organizations. You will collaborate with Production, Research & Development, Planning, and external suppliers to deliver comprehensive technical support throughout the customer journey. Additionally, you will oversee laboratory business operations while ensuring compliance with quality, environmental, health, and safety standards, continuously improve laboratory infrastructure, and represent Bluefors at customer sites and industry events. We are looking for a candidate with a Master's or Ph.D. degree in Physics, Applied Physics, Engineering, or a related technical field, along with demonstrated knowledge of quantum technology and cryogenic systems. The ideal candidate will have experience executing measurements on Bluefors systems, hands-on knowledge of dilution refrigerators, and familiarity with millikelvin (mK) measurement applications such as superconducting quantum circuits, quantum dots, ultralow temperature detectors, or closely related technologies. You should possess excellent technical problem-solving abilities, strong communication and customer relationship skills, and the ability to interpret technical drawings. Experience with ERP and/or CRM systems is beneficial, along with the ability to travel and represent Bluefors professionally at customer meetings and industry events. We also appreciate candidates who demonstrate exceptional interpersonal skills, strong organizational abilities, and the ability to work independently while collaborating across multidisciplinary teams. Experience supporting research laboratories, developing technical service offerings, or participating in business development activities will help you stand out. A positive, hands-on attitude, a commitment to continuous learning, and the ability to thrive in a fast-paced, international environment are highly valued. Candidates who align with Bluefors' values of collaboration, innovation, quality, customer focus, and continuous improvement will be highly successful in this role. We offer you an interesting, challenging, and responsible position within a growing global leader in cryogenic technology. This is an outstanding opportunity to work directly with customers advancing quantum computing and scientific discovery while collaborating with highly skilled colleagues across an international organization. We foster a flexible, multicultural work environment that encourages innovation, continuous learning, and professional development, providing you with the opportunity to grow your career while making a meaningful impact. We offer a competitive benefits package including health, dental, vision, 401(k), employee share program, flexible work arrangements, profes