Job Opportunities API

ABOUT THE JOB The ACLU seeks applicants for the full-time position of  Technical Project Manager in the Information Technology Department  of the ACLU’s National office in New York, NY , San Francisco, CA , or Washington, DC.  This is a  hybrid role  that has in-office requirements of two (2) days per week or eight  (8) days per month. This is a two-year term-limited position.   The Information Technology (IT) department provides technology-based services and support for a more than 600-person National staff at our New York, Washington D.C., San Francisco, the Dakotas, Puerto Rico and Durham offices, including staff based in remote locations, and Affiliate offices nationwide that participate in the Affiliate Technology Services program. ACLU IT support staff ensures that business critical services are available to all staff. This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). WHAT YOU'LL DO   Reporting to the  Chief Information Officer , the  Technical Project Manager leads  organization-wide implementation of systems, business applications, and processes across the National and Affiliate offices.  Grounded in  industry  best practices, methodologies, and frameworks (PMI,  Agile/Scrum, ITIL) , they will  collaborate with peer project managers,  analysts  (product/functional and systems) , engineers, and other IT-adjacent and nontechnical staff   through  the entire lifecycle of technology  im plementation  and adoption :  from  RFP and evaluation through  proof of concept (POC) / pilot ,  procurement,  functional, operational, and security design, testing,   training,  technical and organizational change management,  deployment,  operational adoption, support maintenance, and continuous improvement .  They are  highly effective, mission-driven, and organized  with outstanding communication and customer service skills.   YOUR DAY TO DAY Work with ACLU departments across the nationwide organization, vendors, and IT staff to determine priorities, evaluate business, technical requirements, and resource needs to implement technical solutions   Perform stakeholder requirements and impact analysis, risk assessment, feasibility studies, and project scoping, using established industry frameworks such as the RACI matrix to effectuate desired outcomes, proactively manage organizational change, and drive project ownership   Develop project goals, uncover and document dependencies, establish and negotiated reasonable work commitments and timelines, expected project deliverables, and delivery outcomes with project stakeholders   Develop detailed project plans including major phases that include at a minimum project initiation/charter, business and functional requirements, technical specifications, end-to-end process mapping, implementation, testing, training, communications, user rollout, post-implementation support, and project review   Lead risk management for assigned projects by preparing a project risk assessment matrix and updating it on a regular basis for review with the project team and sponsor   Manage project schedule, scope, and cost to ensure project is on time, within scope and budget, including resource allocations, driving utilization of established project management technologies and best practices   Proactively troubleshoot project issues and recommend effective, business-oriented, strategic solutions, and document deliberations and final decisions   Develop a project communications plan and effectively communicate with stakeholders regarding program / project status, issues, deadlines, and change