Job Opportunities API

About TrueFoundry Every production AI system — whether it's powering customer support, writing code, analyzing financial data, or diagnosing medical conditions — needs the same foundational infrastructure. A way to route between models. A way to manage tools and integrate them securely. A way to orchestrate agents and enforce governance. A unified compute layer to run it all. That infrastructure layer is being built right now. We're TrueFoundry, and we're building it. The Problem We're Solving Companies are moving beyond simple chatbots to production agentic systems. These systems route between OpenAI, Anthropic, Google, and self-hosted models. They integrate dozens of tools via protocols like MCP. They orchestrate multi-agent workflows where agents coordinate with other agents. The infrastructure to support this doesn't exist yet. You can't just duct-tape together a few API calls and call it production-ready. You need a control plane that handles: Intelligent routing with observability, cost policies, and fallback logic Centralized tool and MCP server management with security and lifecycle controls Agent orchestration with governance and guardrails A unified compute layer to run self-hosted models, custom tools, and agents AI Gateway is the control plane — five composable components (Prompts, LLM Gateway, MCP Gateway, Guardrails, Agent Gateway) that handle routing, orchestration, and governance. We're Series A, backed by Intel Capital and Sequoia. Companies like CVS, Mastercard, Siemens, Paytm, Synopsys, and Zscaler run production AI workloads on our platform. The Role The CX Operations Coordinator is the execution backbone of the Customer Excellence team. You own the internal coordination and project management work that keeps customer onboarding on track so Account Managers can stay focused on the strategic customer relationships that drive retention and growth. Key Responsibilities Own onboarding project plan execution from contract signature to production go-live Track open items, chase internal dependencies, and follow up across engineering, solutions, and support teams Maintain a real-time view of where every active onboarding stands and surface blockers to the Account Manager early Build and improve repeatable playbooks so each onboarding gets faster than the last Who You Are Exceptionally diligent,  you close loops without being asked Strong project management instincts: plans, dependencies, parallel workstreams Clear written communicator: crisp updates, no ambiguity Process-oriented: you document, templatize, and improve 3+ years in operations, project coordination, or implementation Perks of Working at TrueFoundry Join a fast-growing Series A, Bay Area-based startup building cutting-edge AI infrastructure. Comprehensive health insurance for you and your family. Flexible hybrid work, 3 days a week in the office (Tuesday, Wednesday and Thursday), with flexibility around the schedule. Lunch and snacks are on us whenever you come into the office. Work from another TrueFoundry office for up to 3 months each year, whether that's our London or Bay Area office, if you'd like a change of scenery.