Job Opportunities API

We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks. But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.   BlueCat's Network Observability platform is transforming how organizations gain visibility, control, automation, and confidence across increasingly complex digital infrastructures. We deliver market-leading observability, infrastructure intelligence, performance monitoring, telemetry analytics, and automation solutions that help organizations improve resiliency, accelerate troubleshooting, reduce operational complexity, and enable digital transformation across hybrid and multi-cloud environments. We're looking for a high-impact Technical Partner Manager who thrives at the intersection of technology, business strategy, customer engagement, and channel partner enablement. You'll act as a trusted technical advisor to mid-market customers, resellers, systems integrators, and strategic channel partners — helping organizations modernize network operations, improve visibility, automate infrastructure workflows, and achieve measurable business outcomes. This role supports channel partners, resellers, and mid-market customer engagements throughout North America, with up to 50% travel. What You'll Do Lead consultative discovery engagements and executive workshops with mid-market customers, resellers, and channel partners to uncover operational challenges, modernization priorities, and cloud transformation initiatives — connecting technical capabilities to measurable business outcomes, ROI, and operational resilience across hybrid and multi-cloud environments. Architect and position observability and infrastructure intelligence solutions tailored to customer environments, designing integrated solutions that span network observability, telemetry analytics, infrastructure automation, and API-driven operational workflows, while guiding customers and partners through evaluations, onboarding, adoption, and expansion. Build and maintain trusted advisor relationships with technical teams, partner engineering organizations, operations leaders, architects, and executive stakeholders — acting as the primary technical liaison between BlueCat and assigned reseller and channel partners to support strategic account growth. Enable reseller and channel partner technical teams through onsite and remote engagements including hands-on workshops, solution demonstrations, architecture reviews, competitive positioning, lab environments, and technical training — helping partners independently position, demonstrate, deploy, and support BlueCat's LiveAction solutions. Assist partners in developing technical go-to-market strategies, solution positioning, competitive differentiation, cross-sell strategies, and expansion opportunities within existing customer environments, while supporting joint engagements alongside reseller account teams and partner sales engineers. Collaborate with Product Management, Engineering, Customer Success, Marketing, and GTM teams to contribute customer and partner insights, competitive intelligence, and feature recommendations — while participating in beta programs, advisory councils, and developing technical thought leadership content, webinars, and industry presenta