Job Opportunities API

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The Technical Account Manager provides the customer’s business with proactive support and management during Veeam implementations and beyond. The TAM’s mission is to help the customers unlock the full value of Veeam’s products and services and serve as your trusted advisor. The  Technical Account Manager  is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of post-sales technical engagements.   The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.   What You’ll Do Support delivery and consulting services to meet Veeam Software solution design and deliverables Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)  Assist with assessment and design of solutions as well as post-installation issues Assist with Veeam Software solution implementation effort estimation  Create white papers, solutions guides, best practices, custom documentation, etc.  Deliver onsite knowledge transfer on Veeam Software solutions Document configuration and completed activities  Analyze installed environments and guide optimal Veeam Software configurations  Facilitate communication between client and Veeam support  Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions  Provide input for improvement of process and documentation  Overnight business stays to meet company goals and objectives   What You’ll Bring Minimum 5 years of experience in IT industry. VMware VCP, Microsoft MCSE or equivalent experience  Prince 2, ITIL, PMP,  or equivalent experience  Bachelor’s Degree in technology required (A combination of education and experience will be considered)  Hands-on experience with Veeam’s Core products  Proven Consulting and Project Management experience  Excellent communication, interpersonal and relationship-building skills  Excellent presentation skills. Significant experience and understanding of virtualization technologies such as VMware and Hyper-V  Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)  Hands-on experience with networking protocols and equipment (Fiber Channel, Ethernet, Cloud services Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)  Experience with Data Management, Data Protection, Data Analytics  Experience with Kubernetes platforms.  Extensive experience with Data Center, Business Continuity and Operating Systems  Experience successfully managing multiple simultaneous projects and accounts  Working knowledge of Cloud technologies, capabilities, and protocols Working knowledge of security technologies and concept