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Technical Account Manager

Camunda
CompanyCamunda
CategorySales
LocationCanada
RemoteRemote
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted1 Jun 2026
Last verified30 Jul 2026
SourceEmployer career page (ashby)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
[https://app.ashbyhq.com/api/images/user-content/f20716cd-6953-4b9e-88b6-92f7104876aa/48341bbf-da1e-445e-b9ec-c809998caaef/Screenshot%202026-07-23%20at%2014.38.01.png] Register Here! https://camunda.com/wb-life-at-camunda/ Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, https://www.gpbullhound.com/articles/top-100-next-unicorns-the-uk-france-and-germany-lead-with-the-most-promising-technology-companies-in-europe/ 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ https://page.camunda.com/wp-2025-gartner-magic-quadrant-for-boat for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies https://flexa.careers/companies/camunda, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading. About the Role: At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one—navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. As enterprise architectures rapidly evolve, you will also help customers understand how process orchestration intersects with modern AI ecosystems—including automation agents, LLM-powered workflows, intelligent decisioning, retrieval systems, and secure AI infrastructure patterns. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team. What you'll be doing: - Team up with other TAMs in Camunda’s largest and most strategic enterprise customers and become the trusted advisor for them; leading them through all stages of their Camunda adoption journey. - Technical deep dive into platform architecture related aspects of the overall TAM service portfolio. - Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success. - Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders—from onboarding through ongoing operations. - Advise customers on modern architecture patterns involving AI-enabled automation, orchestration of LLM-based services, retrieval pipelines, agent frameworks, MCP-enabled integrations, and scalable cloud infrastructure. - Help customers evaluate where AI tools, copilots, intelligent assistants, and autonomous workflows can create measurable value within existing business processes. - Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally. - Foster strong, coll
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